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November 2024 by Jessi Downing
I got a unit with this place this last summer and they have great communication with me regarding billing and the grounds are well covered by way of security. Unless you get a big unit which you can just back up to, it will be inside the building accessible only by your unit code and probably up the elevator which operates by your unit code also. It can be a hassle if you have tons of stuff. Price of security I guess but might be a lot for someone else. I like this place a lot better than UHaul and a lot closer to my home.
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July 2024 by Sherry Washington
Don't rent here. Rotten attitudes and very nearly stalking going on by employees, especially Mikayla. I thought the door was propped open one day, so I bypassed the code box. I am in good standing so I didn't need to do anything shady. She came up to my car window and knocked on it, yelling at me over and over. I drove off with her still yelling at me. Completely unreasonable. She walks by your unit when you are in there, looking in and pretending to sweep. I am a good renter so I know crazy when I see it. Don't rent here unless you want the iron thumb of the Desk clerk on your every move. She's literally awful. Public Storage down the road is much nicer and they don't try to catch you doing things you don't do anyway. Or, rent here and be treated like a criminal. I moved down the street and am much happier to be in a normal environment.
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April 2024 by Mark Iler (Grey Hawk)
The unit I have rented for Cap City Law has always been clean and pest free. We have been there for over 2 years. I have never had any troubles with the gate and when someone recently DID try to break into the place, a door was damaged but it was promptly repaired, secured and I believe nothing was taken due to the secure nature of the place. The staff has been nothing but friendly and helpful. Don't let the 1 star reviews deter you. I have never seen any evidence of rodents and common sense clean housekeeping habits (like don't keep any eatables in your unit) will keep any pests from coming around.
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April 2024 by Gymie Cyka
Do not rent a unit here. They have a HUGE rat problem and next to no rat traps. I counted only 3 on one ENTIRE floor. If you value your belongings rent a unit somewhere else. Alot of my stuff was ruined due to the lack of pest control in this place. Just go somewhere else.
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March 2024 by Kathleen Wilson-Dail
We have rented a unit for 2 years. I've rented at other places. This place is clean, secure and easy to work with. The staff has always been helpful and professional. Highly recommend!
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February 2024 by Felicia Packer
unit was broken into and infested with rats. $250 a month for store and when we moved out. And brought up the rat concern we were told “oh it use to be way worse”.
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February 2024 by Felicia P.
Inside unit, was broken into and infest with rats. We were paying $250 a month to have our furniture ruined. Very disappointed and they don't offer prorations. After sharing with them that our unit was infested with rats they informed us that it use to be worse. Not worth the premium price.
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January 2024 by Mack Miller
I made a nasty comment previously. I’m sorry I definitely had the wrong storage place
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November 2023 by jessy kelley
Have had my unit for over three years and never once have I been notified that the gate was broken and staying open. Now my unit has rats in it and they won't do anything saying it's my problem and if I don't like it move out
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September 2023 by Scott Tran
Filled with RATS and insects. I rent 2 large units at this place and you would think that with paying over $600 a month in rent here that my stuff would be safe from rats. everything in my unit is ruined. there are droppings everywhere and they have nested and feed through every box. they are able to travel along the sprinkler pipes that join every unit. there is no screen to prevent them from entering through the vent pipes. DON'T RENT HERE!!!!
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July 2023 by Chris Finch
Would be helpful if they had their prices listed on the website. Leads me to believe their service is overpriced and will be looking elsewhere first despite the convenient location.
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May 2023 by Natasha Corso
Wish I would have switched sooner ! Love this storage !
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June 2022 by Loriann R.
We moved here from North Carolina and needed to get a 12 X 40 plus another 10 X 10 unit. We had a great experience with the front desk group who helped us in every way. Clean facilities and great service.
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February 2022 by Alondra
New management took over today. Didn’t have a problem with last management ever once, but then this new guy decided to make up NEW RULES and expected me to be a remind reader. Clearly a crook. I’ve been renting since March 21’. Never had a problem till today, then this guy decided to call me up and tell me his new little rule and had the nerve to blame the last manager, yeah okay. Never doing business with this company.
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November 2021 by Dan Cooling
Great Price, Clean, and Amazing Staff!
