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8:30AM - 6:30PM
4250 Martin Way E, Olympia
Shipping Centers
8:30AM - 6PM
2103 Harrison Ave NW # 2, Olympia
Shipping Centers
“Thank you, Kayden (spelling), so very much.
Package Express on Harrison, in Olympia Washington, has been my go to for my shipping needs and my tab renewal since 2021, and I have always been completely satisfied with the service, attention to detail, kindness, and their superior customer service, and today was no exception. I needed to ship a Father's Day gift for my Best Friend of 30 years to Marysville, and it needed to arrive by the 15th (Father's Day 2025) at the latest.
At first, Kayden quoted me a very high cost to achieve this, and my stomach just dropped. Being the professional that Kayden is, he knew something just didn't seem right, so he started researching the system, and sure enough, and to my complete relief, he was right and was able to save me enough to where I felt very comfortable financially.
Kayden took the time, he did not just rush me through. Kayden provided superior customer service, saved me quite a bit of money, and I could not be more grateful.
From one professional customer service representative to another, thank you, Kayden. Thank you so very much for taking the time and allowing me to leave Package Express with a smile rather than having a panic attack. I am forever grateful.
With my deepest sincerity,
Miss Kennedy,
Olympia Washington.”
“Had a bed frame delivered through these guys & they were very easy to work with, communicated well, & was right on time for the delivery. Couldn’t have asked for a better experience”
“I work down the street from Dave, and he is the only one we use when shipping items or processing returns.
He is a great neighbor to have and someone who genuinely cares about the state of downtown. He commonly works with several local businesses and does what he can to support other owners in the area.
He is also someone who cares about what really matters: public safety and potholes.
I would leave ten stars if I could.”
“Stupendous service by Kyrie. She went over and above the service she needed to provide. Kind, helpful, and knowledgeable.
Keep her! She is a benefit to your business.”
“New to this side of town and wasn’t familiar with how to return an item to company. I first went to FedEx within Walgreens, who don’t return packages. The FedEx worker at this location was very helpful explaining what FedEx offices could assist with these types of packages. Great and friendly service!”
“Part of the staff was very welcoming and helpful which is why this is getting 4 stars. But there was a lady with short hair who looked at me like I was crazy for requesting a different envelope. And then when I kept looking at her to make sure the shipping label was correctly attached she dismissively asked if I still needed anything and started helping the next person in line while my document was still in her hands. I know you're trying to be efficient but just be respectful enough to help one person at a time especially when I'm not sending out Christmas cards, legal documents were being sent.”
“I had to change a resume into a file on a computer drive from paper. Employees and staff were very helpful. I was able to do it myself with some guidance from the employees which cost me less than having them do it. Easy and out the door with what I needed.”
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“I have been to this store a total of 4 times and every single time the staff have been very knowledgeable and friendly… and if there was a line of customers, I never had to wait long.
Excellent job to the UPS store!!”