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December 2023 by Lori Bogdanovich
I took my Santa Fe to Titus Will on December 12, 2023 for a scheduled Service Campaign. Taylor Olmedo Service Advisor #4909 checked me in and was Very Helpful. She was able to get me a Service Vehicle to drive home as my vehicle was looking at a 3 to 4 day turn around. Taylor called me on December 13, 2023 to let me know my vehicle was all done and ready to be picked up. Under Warranty all of my campaign was completed and I am so happy with the care and attention that was given to me.I Highly recommend Titus Will for all your car purchases and excellent customer service.
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December 2023 by Max Butz
Took our XT6 in for a LOF and a recall matter. Picked it up thinking everything was done that needed to be done. Then the very next day, we get an alert on the dash - Air Filter needs replaced. When we picked it up the service writer mentioned that they would replace it on the next service. We are about 1 hr from the dealership, so it's a bit of a pain in the a## to have to make another trip for something they should have done to start with.
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December 2023 by Bryden Barbee
These guys really try to rip you off with the “mandatory service” to keep your lifetime oil change service. They called and said we needed $1500 in service to keep the lifetime oil changes. What a scam. Guess that’s why I’ll be doing business elsewhere. I suggest you do the same! Zero stars!!!
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December 2023 by Timothy Parker
Had a recall done on my Hyundai it took less than 30 minutes excellent work thank you
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December 2023 by Dan George
Though our new car has had a couple of hiccups since we bought it in May of 2023, the automotive service department at Titus-Wil Hyundai Olympia has been exceptional. Thank you Terry and team for your good work to keep me on the road.
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November 2023 by Mick Dailey
The people there are so nice I can't wait to come back again and again . I already told a bunch of my friends . The sales man that sold me the car he was so nice . I find myself stopping in to tell him hi ..thank you for being so nice and respectful..Service: Oil change
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October 2023 by Debi Cushon
Great service. Efficient, friendly, always keeping me updated about my vehicle while waiting.
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August 2023 by Stan Norton
The people there were courteous as always they serviced my car in the time they told me. Always been happy with their service there.
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August 2023 by Karen Fortino
I brought my car in for an Oil change. Everyone was friendly. I had a very short wait time. My car was done quickly. I have been coming to Titus Will for years.Service: Oil change
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July 2023 by Merle Krouse
Always a great experience at Titus-Will Hyundai. Easy to make an appointment, service department is always efficient, kind and informative (especially Terry Machett - hat off to him!). I'm always confident the work was done correctly and nothing extra added!Service: General repairs & maintenance
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June 2023 by David Timmis
Solid place for maintenance of your vehicle. Friendly and efficient staff who maintain a well-flowing schedule. Prices are a bit high but worth it, especially if you have the lifetime package.
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May 2023 by Samuel Wilson
Had my Wife's 2011 Elantra Serviced a few weeks back, they were outstanding. they covered/Repaired 4 recalls we were not even aware of (free of charge) and serviced the transmission. at a reasonable price. we will defiantly be coming back, thank you.Service: General repairs & maintenance
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May 2023 by Larry Hall
Bought my truck in for the heated seats chip install. Service agents were great and friendly. Visit was shorter than scheduled. In n out very quickly. Been in a couple times for scheduled maintenance. Has been very positive and fast. Waiting area is pleasant with amenities. Can’t say enough about the service folks and work done. Have gone the xtra mile both times. Thank you.
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April 2023 by Lori Enos
Terry was our Service Advisor. We are so confident with Terry taking great ? care of our car! He advises us of the condition and preventive maintenance of the car which assures us our car is in "good hands!" with Terry! He exudes professionalism and excellent customer service!Services: General repairs & maintenance
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March 2023 by Bill McGregor
they have always taken care of me as a customer and have serviced my vehicles for many years. I have purchased probably 8 new vehicles during my living in Thurston County since 1989.Services: Oil change
