United States Postal Service
Post OfficesHours:
900 Jefferson St SE, Olympia WA 98501 Hours
About United States Postal Service
The United States Postal Service (USPS) is a renowned organization that provides secure, reliable, and affordable delivery of mail and packages to over 157 million addresses across the United States, its territories, and its military bases worldwide. With over 30,000 retail locations, USPS processes and delivers 47 percent of the world's mail, constantly innovating to enhance customer experiences. The local Post Office at 900 Jefferson St SE is known for its friendly and knowledgeable staff, who often crack jokes, making the experience more enjoyable. Customers praise the efficiency and helpfulness of the staff, whether they are mailing a package or renewing a passport. However, some customers express frustration with long lines and the lack of social distancing measures in the facility. Despite these minor inconveniences, the overall consensus is that the USPS location offers a positive and professional service, making it a valuable resource for the community.
Most Recent Reviews
August 2025
Apparently no one can answer the phone. My package was not delivered for a bogus reason, and I'm unable to get in touch with anyone to fix the issue. Apparently, since we have no other choice but to use this carrier where we live, they have zero motivation for having any sort of customer service.
August 2025
They erroneously processed a hold mail request and my address got listed as vacant. I've spent over a week trying to resolve the issue online and through the phone. I work too late to be able to stop by during working hours and it's impossible to get someone on the phone.
July 2025
Daviena went above and beyond for us at our passport appointment. The process was fast and smooth once we had it figured out. Super kind, caring and understanding since we were new to the process.
More Comments(183)
Nearest USPS Stores
- Olympia, Washington
