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November 2023 by PF R.
Such a nice pharmacy. Small enough to get individual attention but also has a good variety of the OTC products. My prescription was out of stock, due to demand, but they kept me posted on when it would be available. The staff is friendly and had my prescription ready to go when I arrived. Excellent.
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October 2023 by Kim Murillo
I finally made the switch after 6 years of living here in Olympia. Getting away from corporate owned businesses. And although it took a couple of days to get the eye drops in it was well worth the wait. Check it out it's worth it
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May 2023 by Connor Mills
In a tier of their own. This is the kind of care a customer deserves.
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April 2023 by Terry A.
I have used 4 area pharmacy's and West Olympia Pharmacy is vastly superior to the others. They care about their patients well-being more than all the others. Pill counts are correct- again better than the others. Any discounts are used, saving me $$. Jim and staff are the best. Hope that leftist mask Karen did leave. But they lie so often, she's probably still using them.
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February 2023 by Whitney Barger
We have had great communication with the pharmacy and our RPhT has been quick to respond. We had one small issue and he got right on it and it was fixed quickly. Highly recommend this pharmacy.
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January 2023 by Sarah R.
This is a great locally owned pharmacy. Very friendly staff who get to know their customers.
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December 2022 by Liz Miller
If I could give this pharmacy 0 Stars, I would. The horribly rude and unprofessional man named Jim, assuming he is the pharmacist as he was the one burdened with compounding my prescription, has absolutely no business in the health care industry at all! The rest of the staff I dealt with during my 2 interactions were less than mediocre at best. Although, the one older woman with glasses at least made an attempt to be helpful and courteous.Traveling from out of the county for specialty medical care that day, my prescription was sent to this pharmacy by my physician as they were the only compounding pharmacy in the area. Initially, "Jim" refused to even attempt to fill the rx that day due to an insurance billing issue despite offering to pay cash. After a brief pleading to avoid a repeat commute the next day since I was from out of the area, he reluctantly agreed and insisted it would be a couple hours before the script would be filled. I understood and left to run an errand and call the insurance to remedy the billing issue. I then was advised by the insurance company the compounded medication would not be covered due to it neither being FDA approved, nor on formulary. Although, they recommended suggesting to the pharmacy to bill each ingredient of the compounded medication individually, stating that other pharmacies have had success in getting medications covered that way.When I returned to the drive-up window to pick up the medication, I was met with an abrupt "who are you?". After giving my name, the tech stated they tried to bill my insurance again and the medication was denied. I acknowledged and relayed what was suggested by the insurance company. At that time Jim became more disgruntled and aggressive , started waving his hands in the air and shaking his head; he turned to me and in a raised voice said we aren't going to do that, we don't bill that way... At that time, I interjected that I was simply relaying what the insurance company suggested, and called out his unprofessional behavior and rude tone. His response was a snarky repeated "do you want the medication or not?" I chose to leave without supporting this business, despite how badly I needed the medication.I ABSOLUTELY DO NOT RECOMMEND THIS BUSINESS!!!To the staff at Westside Olympia Pharmacy, I hope you all have the day you deserve. Do better!
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December 2022 by Terry Storey
Experienced, FRIENDLY, STAFF, .The owner, JIM PERROU is a very involved in making his pharmacy and community the very best. His pharmacy is knowledgeable about the use of the use of the products he disspenses,. He has excellent rapport with your Doctor their staff.
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November 2022 by Joy Day
I went here for the first time to get a Covid booster. They could not run my insurance, which I use all the time without any problems. I just paid cash.They forgot to give me a card with proof of vaccination. I called to see if they could slip it in the mail because driving Is hard for me at this time. They said no. I asked the manager/owner to give me a call. I was going to let him know I have a PO Box and it would be safe to send. I would be willing to pay postage. I never received a call back and every time I called they would not answer the phone.This is highly unprofessional. I pulled up the Washington State Covid records, and the lot number is missing from the website. Every other Pharmacy had put that on the records with the state. The state said I would have to go to pharmacy and get the lot number, give it to my doctor and then the doctor can update it on the website. I would never trust them to take care of my family by filling prescriptions here. I am very disappointed. This is unacceptable behavior for a business in the medical field.
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November 2022 by Joy S.
I went here for the first time to get a Covid booster. They could not run my insurance, which I use all the time without any problems. I just paid cash. They forgot to give me a card with proof of vaccination. I called to see if they could slip it in the mail because driving Is hard for me at this time. They said no. I asked the manager/owner to give me a call. I was going to let him know I have a PO Box and it would be safe to send. I would be willing to pay postage. I never received a call back and every time I called they would not answer the phone. This is highly unprofessional. I pulled up the Washington State Covid records, and the lot number is missing from the website. Every other Pharmacy had put that on the records with the state. The state said I would have to go to pharmacy and get the lot number, give it to my doctor and then the doctor can update it on the website. I would never trust them to take care of my family by filling prescriptions here. I am very disappointed. This is unacceptable behavior for someone in this type of business.
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October 2022 by Andrew Gott
Absolutely terrible experience at the west Olympia pharmacy today super rude and Unprofessional employees especially the old man they couldnt find my wife’s insurance even though we literally used the insurance card 4 days ago at the hospital I could get over that if it wasn’t for the terrible attitude and unreasonable employees on top of that when I tried to only get a couple of the medication’s they told me I either had to get all or none which is ridiculous cause every other pharmacy on the planet lets you pick and choose would not recommend anyone to use this pharmacy unless it’s your last resort if I could give it negative stars I would
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September 2022 by Rusty Shekha
Venu and his staff truly care, and are warm and knowledgeable. Support your locally owner pharmacies!
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September 2022 by Amanda Patterson
Don't go to this pharmacy for just one medicine because they will call and transfer your medicine from other pharmacy with out asking you I had medicine that was none compound at Safeway and needed a pharmacy for my daughter's one medicine that was compound and they called Safeway and transfered my daughter's medicine with out talking to me and now they are refusing to fill my daughter's medicine which we run out of it on Monday. And my daughter's doctor called to see if they will fill her medicine that we will run out of and they said No because all her other medicine was transferred back to Safeway because Safeway wanted to have us back for her none compound medicine but west Olympia pharmacy won't fill my daughter's compound medicine. I highly don't recommend this pharmacy to anyone who has a child that medically complex because they obviously don't care about filling just one medicine they want to have all medicines at their pharmacy.
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August 2022 by Amanda verwer
Great place, Good location ,awesome employees! I’ve found it very convenient to get my prescriptions here! Jim and his staff are phenomenal!! I highly recommend them
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February 2022 by Bo Shinn
Such a great pharmacy!! Always willing to answer questions, warm and friendly staff. Absolutely would recommend this pharmacy over any other on the West side of olympia.
