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February 2026 by Jonas Stokes
Worst service in internet and cable history been scheduling appointments for the last 3 days and no one has shown up! These people are mediocre. Can’t even talk to a real person. Only stupid robots smh. I’m changing service providers I can’t deal with this.
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February 2026 by Anh Vũ Lê Văn (Viktor)
My boy Trey did excellent job 🤜🤛
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January 2026 by Giselle Mulato
Went on 1/29 and had a great experience. Shout-out to Michael and Kyle who helped us switch over to Xfinity mobile and upgrading our internet. They were clear and transparent, we didn't expect to leave with anything. But two new phones, tablet, router and streaming box later we were all set up.
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January 2026 by Shannon Knox
4 sales people and only 1 person to work with equipment swaps that take forever. Wouldn’t recommend a Monday. It seems like a lot but they try to get through everyone quickly.
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January 2026 by Brandon Roth
Not good. Honestly the only thing this store is for maybe to pay your bill? Bought a phone and supposed to get a discount but found out later that wasn’t the case. Lesson learned.
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January 2026 by kim hoesun
I visited the store this morning because I was having trouble activating my phone after switching phone companies. The employee, whose name was Jacob, was incredibly kind and provided detailed explanations, solved the problem, and even helped me save money by switching to a better plan. I am so very grateful.
Thank you so much JACOB keep up the good work 👏
I would definitely recommend this to my friends and family!!!
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January 2026 by Cab Grey
I walked into a long line, but before i could begin to allow self to be impatient back up arrived out of a mystery door over to my left! It wasn't long before it was my turn. This team was in their A+ game today. Well managed, polite, courteous, professional..... i can go on & on about this team. Gave me faith about customer service again!!! Keep up the good work.
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January 2026 by Matthew Hughes
Great service on fixed my sim card. Thank you.
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January 2026 by Nate
Place is trash. Representatives are very respectful but don’t have adequate resources to assist customers in a timely manner such as enough computers to process exchanges, turn-ins, and modem transactions. Also, staff will lie to customers and tell everyone the wait is only 10 minutes yet I’ve waited 30 minutes prior to the new customers walking in.
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December 2025 by roger olson
Good experience busy store but everyone was very helpful.
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December 2025 by Heidi Spriggs
Very helpful and fast.
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December 2025 by Shawn Bankston
Mason is very helpful made everything quick and easy
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November 2025 by cathy alexander
Mo in tacoma was our tech. Did a fabulous job! Thank you Mo!@
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October 2025 by Jacob Vincent
Gage was fast and efficient!
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October 2025 by Brent Gibson
Perfect!
