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September 2023 by Luke D.
Absolutely the WORST freight company on the planet!! In my 23 years living in Chesaw Wa. They will not deliver to my address ( UPS and other companies do) after paying 14$ in shipping I still have to drive 10 miles RT to get my package!! Only Time I use them is if I don't have a choice!! Absolutely the WORST delivery service, and try and call the Omak office directly!! Ha!! No way. Hope they go under very soon, the planet will be better off without them!!
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June 2023 by Eric
You currently have a reckless driver on your payroll. License plate number C55286Z. FedEx express truck parked outside of the Okanogan location. Thursday evening around 8PM. I was heading home from work in Winthrop and I was going 50 mph up the incline for loup loup pass, and your truck comes out of no where right up to my bumper. Continues to stay on my bumper for approximately 1 mile. The truck then passed me in a double yellow with traffic coming the other direction, I had to slow down and exit the highway to avoid a collision. Thanks have a nice day!
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January 2023 by Rhiannoa Boyle
What on earth is up with the customer service when I call? I'm going to drive 2 hours to this location and customer service can't answer basic questions before I make the drive.Customer service doesn't even think this location exists. ?
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January 2023 by Heidi M.
My cat litter was left after dark at the head of my plowed driveway in the snow, without any plastic to cover its cardboard box. The boxes are soaking wet, but fortunately the product is without damage. However, I had to go out there myself in the dark to retrieve them to prevent that damage.
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January 2023 by Heidi W.
My cat litter was left after dark at the head of my plowed driveway in the snow, without any plastic to cover its cardboard box. The boxes are soaking wet, but fortunately the product is without damage. However, I had to go out there myself in the dark to retrieve them to prevent that damage.
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November 2022 by Cyndi Jo Fisher Rowe
Never on time. Don't ring our ring camera rin
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November 2022 by Cyndi Rowe
Never on time. Don't ring our ring camera rin
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January 2022 by Don L.
FedEx tracking says my package arrived in Omak on Monday, January 17 at 7:16am. I was receiving daily 'delivery exception, delivery delayed, scheduled for the next business day' messages until the package just stayed at the facility on the 21st. Does FedEx monitor/manage their service providers at all? Very disappointing. I avoid FedEx if possible when choosing delivery options.
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January 2022 by Eric H.
I think they built this distribution center on a vortex. Come rain or snow or sunshine, packages that land here will spin idly in this whirlpool for days and weeks on end. If you are unfortunate enough to live within 50 miles of the Omak Singularity, expect to wake each morning to another message saying your delivery has been delayed another day, while you lament your decision not to use UPS or USPS or that new hipster delivery service with the trained burros and the old bearded dude on his recumbent bike.
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January 2022 by db7277
Great service.
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May 2021 by Helen Steinborn
Really sweet lady that works there , she's super helpful and super kind.
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May 2021 by covert iq
Great as Always!!
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January 2019 by Cam F.
Horrible. One day they know my address the next day they don't. I even watched a new guy throw a package over the gate from shoulder height that's contents was worth $600. Do your jobs or hire people that will. Lazy is the new standard!