-
January 2024 by Rocio Martinez
Bad customer service. Lady is very rude
-
July 2023 by Dan Dabug
Really awesome crew working here, went above and beyond in helping me out. Had some challenges while doing my own auto maintenance and they really came through for me.
-
January 2023 by helen gunderson
Fletcher 's is super awesome ? and they also have tanning beds, the tanning beds are moving, Fletcher 's is the best place to get your vehicle fixed, super good people, ☺️?☺️?
-
January 2023 by Lee
Fast friendly service overall, have used them several times and as far as warranty goes they back up their work. To keep things short they are the best shop I've used locally. I've only ever had one small issue there, they have been great about getting me squeezed in when my vehicle has been down.
-
November 2022 by VL Frazier
Great service and staff with reasonable prices. I trust them for my repair needs. Thanks!!!
-
October 2022 by Amy Gonzalez
Prompt on finding issues mentioned, fixing & returning vehicle. Fair priced.
-
July 2022 by Christine Hobbs
They worked me in and finished quicker than expected. They also charged a very fair price! My car runs great and I would definitely take my car there again!☺
-
May 2022 by Eric Gerken
Went in to have check oil light fixed and to find out what's making all that racket(which pulley),we'll they replaced oil pressure sensor switch with brand new one but light came back on and the noise is still there. BTW oil reservoir is full.
-
May 2022 by Dana A
Courtiouse honest, and friendly. Dropped off the rig for repair. It wasn't what we thought the problem was. They fixed the problem and saved us a huge chunk of money.
-
February 2022 by Dan Cole
Very knowledgeable technicians, reasonable prices and high quality work!
-
January 2022 by Rebecca brown
My daughter took her car here and she has very limited resources. They do not car that it is their fault she is now without a car. She is pregnant and took advantage of her. They deliberately lied about the leak in the oil tank and told her she needed 700 dollars woth of work. Then she got it back and the motor blew on it. now they want 2000 to fix what the should have fixed first! Do not go here!!!!Services: Engine repair
-
January 2022 by Anna Valdovinos
They take advantage of their customers!! If you have state vouchers for car repair, DO NOT GO HERE. THEY CHARGE AS MUCH AS THEY CAN AND THEY WILL NOT FIX YOUR CAR. THEY WILL PURPOSEFULLY LIE AND HIDE MAJOR PROBLEMS WITH YOUR VEHICLE JUST BECAUSE THEY WANT THAT STATE MONEY.Service: General repairs & maintenance
-
January 2022 by Tatyana Martinez
The owner, Kevin, is GREEDY. He doesn't care about his customers. Only cares about the money. I am pregnant and need a vehicle to get around to appointments and the state wanted to help me get my car fixed. I brought it to Fletcher's Auto in Omak, WA because they are one of the few mechanics in town that take TANF Vouchers. I was supposed to get two different quotes and give them to DSHS but since my car was not running, I had my car towed directly to Fletcher's and DSHS made an exception to the "two quotes" requirement. I knew that the timing belt was off but asked them to do a full diagnosis on my car. Just to be clear, I am a women. I brought it to this auto shop and spoke with the mechanic by myself, which I regret. Before bringing the car to Fletchers, the oil was leaking from the Camshaft seal and my boyfriend put a new one on the car. I attached the quote from Fletchers. They replaced the Camshaft seal AGAIN. SO THEY KNEW OIL WAS LEAKING BUT FAILED TO MENTION THAT WHEN DISCUSSING THE COST WITH ME. Kevin said the timing belt needed replaced and he was going to change the waterpump and some other things. I TRUST THAT HE KNEW WHAT HE WAS DOING. When I got my car back, I had nothing but trouble! The check engine light came on, it needed jumped 4 different times, and then (about a week after picking it up) the motor started making a knocking sound and it started over heating when I was 15 miles out of town. I called them and told them about the probelms and that I was stuck on the side of the road now. The woman there definitely did not want me to come in but begrudgingly said "if you can get a tow here, we will take a look at it". I know they all have trucks there but they couldn't come help me? So we ended up pulling my Toyota camery with a rope and a pontiac sedan... One of the mechanics claimed that "if it is over heating than that means something is wrong with the cooling sysytem, and we didn't touch the cooling system". My boyfriend snapped back with "you guys changed the waterpump, THAT IS THE COOLING SYSTEM!" They tried hard to make it not their fault. So I let them look at it again. Kevin called to tell me that my "motor is completely blown up, there seems to have been an oil leak, so it has just been a TICKING TIME BOMB as to when the motor would blow" SO YOU KNEW THIS WHEN YOU DIAGNOSED MY CAR IN THE BEGINNING AND INSISTED I HAVE DSHS PAY 700 DOLLARS FOR A CAR THAT WAS "A TICKING TIME BOMB" !?!? SO UNETHICAL. NOW I AM PREGNANT AND OUT OF A CAR AND DSHS ONLY HELPS WITH UP TO 500 DOLLARS IN VEHICLE REPAIRS EACH YEAR. THEY GAVE THEM AN EXTRA 200 OVER WHAT MY LIMIT WAS BECAUSE THEY WANTED TO HELP ME.... KEVIN ALSO SAID IF I CAN FIND A USED MOTOR, HE CAN PUT IT IN FOR 2000 DOLLARS ONLY. WHAT A JOKE.
-
July 2021 by Richard Palmanteer
Have used shop for years always good work. No problems
-
June 2021 by Baily Dalrymple
This place was my saving grace today, had a bad string of luck with my truck and I was trying to get me and my kids back over the pass after a weekend at our cabin. My battery light came on (after a whole other series of unfortunate events that kept us a day longer than we planned) so I stopped at Fletcher auto exhausted, and overwhelmed trying to get back on the road. They were so kind and got to work on my truck right away and got us back on the road within an hour after changing out the alternator and a bad belt, they even went so far as to call on the warranty on the alternator so I wouldn’t have to pay for it. They clearly genuinely care and went above and beyond for me. These are some real sincere good people here and I will recommend them to anyone an everyone for stepping up and helping me out today!!!Services: Electrical
