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January 2022 by Michelle Miller Binder
My friends were gifted a snowblower for Christmas from their children. It was to be delivered in a few days. Excitement is an understatement.
A week goes by no snowblower, no phone call nothing. Please note it was paid for in full at the time it was ordered at the store. Apparently the snowblower arrived and was sold to someone else. We suspect it was sold to either a friend or family member of an employee.
The kids got their money back, and they are now waiting for a Wenatchee store to deliver a snowblower. Now we have 20+ inches of snow and this would’ve been very useful to have.
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July 2021 by Amanda Abrahamson
Excellent customer service!! Specifically a young man by the name of “Marvin”. We went there 2 days in a row and he was super helpful and professional each time. Keep up the good work Omak!
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June 2021 by L Mcdowell
Wow first time I've went to home Depot and got super super help they actually greeted me asked if they could help me found a expert in the situation I have never had that happen at home Depot so yeah I'm impressed with this one
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May 2021 by Mary Vigil
5 STARS *****
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May 2021 by janine hathaway
Who ever did the organization on the bolts and washers should really look at that. The single bolts and washers wasn't even bags to put bolts in. Nothing for you to write down what you even had. Plus we hate the self check and refuse to use them. Why not just have cashiers doing it instead of watching you do it? Crazy. Customer service has gone in the toilet these days.
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April 2021 by Alexander Hunold
Picked up a few items that I had ordered online. As before, I got a call as soon as the items were ready (in this case, about 30 minutes after I submitted the order).Staff: very friendly and helpful, throughout the store. I don’t get that corporate training vibe, just good people who know a thing or two.Prices: Often below Amazon. The more specialized and expensive the item, the more likely it is that Home Depot beats the Amazon resellers.
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April 2021 by Brendo D. C.
What a wonderful store-- the people here make this better than any Home Depot or other store you've probably ever been to.Staff members actually care about customers and will help you with anything.Dan, the manager, will make sure that you are taking care of. He has helped to create a place that is so much more than just a store. The fact that people have been allowed to sleep here after they lost their home to wildfire is just one example. do yourself a favor and shop here, it's truly a place that betters our entire community.
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April 2021 by ShinyLove
Home depot is great. Friendly and helpful staff, attentive management, and just about every home improvement item you need. Only negative is service can be slow sometimes.
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April 2021 by Teresa Yeghoian
Your typical home depot, just as big as all the others, clean and organized, friendly staff and once you find someone they're very eager to help you on the floor, customer service is also great and returns are not a hassle.
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April 2021 by Phil Quevillon
Employees were good with health code adherence. And Jimmy in garden is top notch helpful
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March 2021 by Monica Reed
Was able to pay my bill quickly.Love our new sink and faucet. Everyone here is extremely helpful and knowledgeable.
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September 2020 by DALJIT CHAHAL
Nice place for delivery. 7am to 5pm
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July 2020 by Dana McLean
Customer service was awesome!
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October 2019 by Christina David
Buy your appliances elsewhere. They took three weeks to get to the store, we were told delivery would be right away as we live local, nope they wanted to push delivery another 10 days. So we come to pick it up ourselves and gave them 2 hour notice like they asked and when we arrived they couldn’t locate our dish washer. Now we have been waiting for 20 mins on help loading out and they have loaded 3 people who were in line behind us as we stand here. It took 3 grown men plus the buyer to load a pallet of flooring boxes. This is just ridiculous. Next time I will go to a small town store and get way better customer service.
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May 2019 by Jay Jay McCoy
These guys donated to a worthy cause! We thank you as a community!