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April 2024 by Kristin F
Quick, knowledgeable, professional installer! No issues with internet even in rural area.
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April 2024 by Michelle Sprague
Josh was awesome!! Arrived early, introduced himself and explained all that he was going to do. He was courteous, answered the questions we had and thanked us for our business.Was a great experience and would highly recommend both Josh and NCI
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March 2024 by j archambeault
Great service from Alvaro Reyes - helping me with a login issue, today! Even when I was out of town. He rocked it!Always had great customer service with billing questions, putting my service on vacation and getting modems and hardware taken care of since I have been a customer.
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March 2024 by Teresa Scott
Good install at my cabin in Conconully. BJ got the install done quickly, efficiently and had a great attitude. He explained it all well. Nice to meet people doing for the communities they live in...Thank you!
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March 2024 by Vincent Stockwell
the tech that came to my home today was great knew what he was doing and got my problems fixed fast and took extra care to make sure the job was right and very polite and courteous a good change from the service we where getting from at@t
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March 2024 by Dave Marsh
Very happy with NCI datacim here in Conconully fir Leone and Keeble
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March 2024 by BA Diesel
Incredibly spotty internet that cuts out multiple times a day(I’m not even talking about regular hardware issues which are to be understood.. the system routinely will disconnect you for up to about an hour or two due to what seems to be an overly congested system). Expect about 22 hours of internet service a day and less than half of that near the speed you pay for. If you contact them then it may work for a day or two then somehow always goes back to being awful even if you upgrade packages. Save yourself the headache and get starlink or something else(not centurylink).
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March 2024 by Michael Hogan
After spectrum was dragging their heels for several days I called up NCI and they had me installed within 3 hours their service has been fantastic goodbye spectrum.
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March 2024 by Roger Norman
NCI Datacom has been a good internet provider for us for many years.Service and support has improved with time as well as internet speed and reliability.
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March 2024 by Kacey Simpson
Bj was super helpful and respectful. He went the extra mile to help us figure out details we needed! Thank you very pleased.
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March 2024 by Heather Williams
Awesome installer, easy and fast installation. Zero internet to fully connected in less than 30 min, would have been quicker if my dog wasn't all over the poor guy as he did the install. Thankfully a dog person because she wouldn't stop kissing on him. Would give 10 stars if I could.The service beyond install leaves something to be desired.
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March 2024 by Dan
Josh was great,no internet Superbowl Sunday.
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March 2024 by Kassy Call
Internet working great so far! Thanks Josh!
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March 2024 by George Pearson
Upgrade/Install went smoothly and looking forward to a Trouble Free Internet experience.BJ was very informative and helpful with getting us up to speed with the equipment.
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December 2023 by Rebecca Nelson
I just recently moved and signed up for nci datacom in my new house and then shortly afterwards I find out (to NO fault of NCI) that I had issues with my satellite dish and an old router of which I had no idea but as frustrating as it was to try and figure out why the wifi wasn't working especially for our smart TV, I was really impressed with the quality of customer service. Every time I called they were professional and thorough plus I never had to be put on hold for longer than 2 min. And then Bj the service technician came out to help, he did not leave until the problems were resolved, even causing him to be late for a meeting. Keep up customer service like this and I will always be loyal as long as I live here. All I needed was a new router and viola! Happy camper here! Thank you NCI!
