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January 2024 by Jason Dutter
I was stuck 250 miles from home on a Saturday with a very bad wheel bearing leaving me stranded. I called , told my story, and the tow truck was picking me up in a few minutes!The tow truck driver took my truck to the shop and put it on a lift imediately and went to work tearing into the problem. In a very short while I was on the road again.I am a mechanic and am very impressed at how well this business has been to me.I will advertise to everyone I know about this place.Thank you, Jason
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July 2023 by Dee Gosselin
Amazing service! Efficient and professional. We needed remote service and you were right there within an hour.Thank you.
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January 2023 by bryan barratt
My Mom broke down just outside town on her way back to Alaska, and she got to this shop. They got her car in right away and determined a radiator would have to come from out of town.They went out of their way to find her a hotel room, give her rides, and get her car fixed without taking advantage of her situation. In fact, I don't think she would've got it fixed cheaper in her hometown or a big city. She made it the rest of the way with no issues.Super impressed and thankful for the effort they went to to help!
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November 2022 by R S
It's awesome to have a used car dealer and repair shop conveniently located here.The online site might not be the most up to date on what's in stock - or what the current asking price is, but don't be turned away by that, it might be that you walk in expecting a higher price than is actually being asked for.I wanted something 4WD for the winter and lucky for me, Thompson Bees' provided just what I need for a really fair deal. Like anyone else might do, I spent some time researching all I could about the vehicle advertised online before coming in person to check it out, just to be wary of any common problems with the truck and get a feel for its current market value in other places and I was surprisingly greeted by an asking price right in the middle of what's considered online to be a fair price for the mileage. I'm still happy about that, and I'm loving the vehicle I got.Unfortunately I wasn't able to secure documentation for the maintenance records on my new ride, but at least Mike was able to tell me about what they've updated since it came into their shop. I did not know the title condition but also didn't ask. I inspected the vehicle myself just to check for how much rust I'm getting and everything actually looked better than expected, given the age of the vehicle. It seemed well taken care of by its former owners, even without records to reflect what's been done/when it was, so I'll just start my own log of maintenance going forward. No worries.You get a good feeling from the staff in this place, and you can tell Mike's a real cool guy who cares about his business and what they're putting out. The 'vibe' here is pleasant and reminds me of shops I've worked in and around in the past, so it's got a nice homely touch to it.There may be a "no warranty" clause you sign when dealing here, but I wouldn't be too worried about it, since I don't think this shop would be the type to acquire a real lemon, nor pass one of those off to a potential neighbor.I appreciate they threw in a free oil change before I took off the lot as well.The plates arrived fast, within a week or so. I'm sure if you asked nicely they'd put 'em on for you if you didn't have the tools on hand yourself.Overall the experience had at Thompson Bees was great, and I'll definitely be checking out their inventory again or stopping by for any potential maintenance I can't do in the future.The only thing I could wish for is the website inventory to be more up to date, but I know how busy life can get so that's not too bad anyways because it all worked out better than anticipated in the end.
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November 2022 by S A
It's awesome to have a used car dealer and repair shop conveniently located here.The online site might not be the most up to date on what's in stock - or what the current asking price is, but don't be turned away by that, it might be that you walk in expecting a higher price than is actually being asked for.I wanted something 4WD for the winter and lucky for me, Thompson Bees' provided just what I need for a really fair deal. Like anyone else might do, I spent some time researching all I could about the vehicle advertised online before coming in person to check it out, just to be wary of any common problems with the truck and get a feel for its current market value in other places and I was surprisingly greeted by an asking price right in the middle of what's considered online to be a fair price for the mileage. I'm still happy about that, and I'm loving the vehicle I got.Unfortunately I wasn't able to secure documentation for the maintenance records on my new ride, but at least Mike was able to tell me about what they've updated since it came into their shop. I did not know the title condition but also didn't ask. I inspected the vehicle myself just to check for how much rust I'm getting and everything actually looked better than expected, given the age of the vehicle. It seemed well taken care of by its former owners, even without records to reflect what's been done/when it was, so I'll just start my own log of maintenance going forward. No worries.You get a good feeling from the staff in this place, and you can tell Mike's a real cool guy who cares about his business and what they're putting out. The 'vibe' here is pleasant and reminds me of shops I've worked in and around in the past, so it's got a nice homely touch to it.There may be a "no warranty" clause you sign when dealing here, but I wouldn't be too worried about it, since I don't think this shop would be the type to acquire a real lemon, nor pass one of those off to a potential neighbor.I appreciate they threw in a free oil change before I took off the lot as well.The plates arrived fast, within a week or so. I'm sure if you asked nicely they'd put 'em on for you if you didn't have the tools on hand yourself.Overall the experience had at Thompson Bees was great, and I'll definitely be checking out their inventory again or stopping by for any potential maintenance I can't do in the future.The only thing I could wish for is the website inventory to be more up to date, but I know how busy life can get so that's not too bad anyways because it all worked out better than anticipated in the end.
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August 2022 by Wyndell Wedel
Been going here for awhile!! Great workers very friendly people!!! Work there is really good!! Reasonable prices too!
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August 2022 by mary
Brian and Wess are incredible mechanics. Thanks so much for taking care of us . Thompson's should be everyone's first choice for reliable, trustworthy and reasonably priced auto repairs. Thanks to Heidi as well for your kindness.
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November 2021 by McKinney
Brought interstate batteries here, had tires changed over. Professional services and products
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October 2021 by Joseph Balthazor
It's my work I enjoy the working with my coworkers and learning how to do new things
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July 2021 by keri sullivan
They are the best!!
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June 2021 by Mendy Combs-Boge
I have lived in Oroville since 2003.I have bought 5-7 cars there since.They are very fair in prices, and working well with their buyers. I feel they have done a lot for the community by being very fair with these buyers.I would recommend anyone to their dealership.Thank you Thompson Bees.
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February 2021 by Steve Turner
Outstanding tow service. Technicians were knowledgeable, respectful and professional - a pleasure to do business with.
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January 2021 by 72bigroj
Man...what can I say. Called them with a lockout problem and Mike showed up within 5 minutes to get me into my car. Excellent service. Very fair price. Thanks!
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January 2021 by Theresa Flores-Lowry
All the people were very friendly and helpful, specifically Wes and Joseph.I would refer them to everyone.
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November 2020 by Michael Thompson
I am the manager, so please read this with that in mind.I can't give us 5 stars because we have a lot of work to do to be at that level. We try to treat each customer with honesty and as if you were a friend or a member of our own family.Please leave us fair and honest feedback, and call and talk to us if there is anything we can help you with. We love solving problems.
