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March 2024 by Terri Williams
What an amazing experience. Dustin not only fulfilled every promise he made, but he educated me about car care. As a senior lady it was comforting to know he made sure I understood everything that was happening and why. He didn't just fix the problem, but he made sure all associated systems were running well. He kept me informed. I feel totally at ease and trust Dustin to work on my 10 year old car going forward. I wish him all the best with his business. Thank you!
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March 2024 by Sean Brouillette
Dustin is an excellent and honest mechanic that is trustworthy and really knows his trade. Finding a mechanic with those qualities is very difficult these days. I know because I was a self employed mechanic and started this line of work because I got tired of being and seeing friends ripped off. After a back injury it was very difficult to find a mechanic that would do what I no longer could! Dustin is that guy!
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March 2024 by Lisa Johnson
I'm so glad I found Dustin to work on my vehicles. I was in a rush to find a mechanic since my mobile mechanic canceled and had my car towed to Dustin place.Fixed my car in reasonable time. Got a newer car and had to get brakes replaced got in right away. Dustin even drove me to Starbucks while he he did them and picked me up when he did the test drive. Couple weeks later check engine light came on. Called Dustin told him the code, brought the car up, he checked it and and explained everything that needed replaced. Got car back in a few days and showed me the parts that were bad as well. Very honest and will only go to him for my repairs for now on. No more mobile mechanic plus Dustin was better priced.
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January 2024 by Jaspaul Sohal
Dustin is truly amazing. I was looking for someone to change my brakes ASAP and I found his shop through Google and read the reviews and figured I would go with him. He was able to complete it the next day and they are working perfectly. He even drove me and picked me up from the local Starbucks so I could work while he was working on my car. I was having some other engine issues and went back to him he ran a diagnostic and was able to complete the fix in a day. He is an amazing person and will definitely take care of you and your car. If I could give him ten stars I would. I will definitely be a life time customer and would recommend him to friends and family as well as anyone looking for a trustworthy mechanic. Thank you Dustin!
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July 2023 by Game Email
I had an excellent experience at Total Auto Repair. My first impression of their facility was the look of a very professional business that was extremely clean and well organized. The staff was friendly and knowledgeable. I came in for an oil change. They discovered a small oil leak and gave me a quote to fix the problem. The cost was extremally reasonable. I would recommend Total Auto Repair to anyone. I now have a dependable auto repair shop I can trust! I give them five stars.TerryService: General repairs & maintenance
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July 2023 by Jeff Pardee
I’ve personally used Total Auto Repair for all of my vehicles from LOF to total engine replacement the service I get exceeds my expectations and if a problem arose I was notified promptly on the next steps involved the owner was even able to find me a suitable vehicle for my aging parents that they are extremely happy with I’ve recommended TAR to my coworkers and they have been happy with the services provided to them I will continue to have my vehicles serviced here
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June 2023 by Google user
I had an excellent experience at Total Auto Repair. My first impression of their facility was the look of a very professional business that was extremely clean and well organized. The staff was friendly and knowledgeable. I came in for an oil change. They discovered a small oil leak and gave me a quote to fix the problem. The cost was extremally reasonable. I would recommend Total Auto Repair to anyone. I now have a dependable auto repair shop I can trust! I give them five stars. Terry
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June 2023 by Rick Witt
Excellent service, very professional. Explained the repairs in terms I understood!
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June 2023 by Cathy Adams
While visiting my friend my car needed some TLC before returning home. Thanks Dustin for your professionalism, quick service and friendly atmosphere. Highly recommended!
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June 2023 by Sheriann Nye
This place is really efficient and they staff is friendly and helplful!!! My car had numerous issues and they diagnosed and fixed all of the problems in record time. I will definitely recommend them to my friends and family for any problem that may arise. Give them a try!!!Service: Electrical
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May 2023 by Dana L.
Do not recommend. My husband decided to bring our car here based on the good reviews, but unfortunately, our experience does not match what others have written. Total Auto Repair really needs to work on their Quality Control and communication. Great communication is key for a business that has the potential to keep someone's mode of transportation for days/weeks on end. I am a busy mother with a million things to do, and the uncertainty here quickly became really frustrating. Mark's communication was poor right from the get-go, but he knew what was wrong with our car, so we decided to trust him to get it fixed. On numerous occasions, we were told that we'd be called about the car, but we weren't, so we'd finally end up calling to try and get an update. At one point, after calling them, we were told that the necessary part was in, so we made an appointment. The day of the appointment, I called in, and was told by Dustin that actually, the wrong part had arrived and a new one had been ordered but it wasn't there yet. Okay cool...was anyone going to call and tell ME?? It was interactions like that, one after the other.Now for QC; good grief. After they fixed the initial issue (transfer case), I picked the car up and on the drive home it was making a very obvious NEW noise. My husband got under the car and very quickly located what he thought was the problem. ALSO, we found a few TOOLS that were left on the windshield down by the wipers! So dangerous. There was also a new problem created when they put the car back together, that caused rubbing and created a hole in a panel or something (I'm not a mechanic, so excuse my lack of knowledge on part names.) They took responsibility for the poor reassembly/rubbing and said they'd get it fixed at no cost, and they'd check out the new sound. Well, no surprise that after a bunch more back and forth and finally getting the car back in, they claim that the new noise isn't from them leaving parts loose, but actually that the parts (which my husband had accurately pinpointed as the problem) were "really worn" and need replacing...they claimed to have not touched those parts when the car was previously in their care for all that time, but I honestly don't know what to believe. So, they had my car in there to fix a problem (at no cost) that they created...and then they find a way to charge use $300+ more dollars. When I went to pay, Mark had layed out the parts they replaced without being asked, as if he felt he needed to prove it to me?? I tried to stifle my frustration and said how it was quite a coincidence that this happened RIGHT after they did their work, and he just said "yeah, I can see how you'd think that" and kind of shrugged. I signed the receipt, said thanks, and got no response. The nerve, lol. Bottom line, we are exhausted and glad to finally be done with Total Auto Repair. Everything that went wrong has left a poor taste in our mouths and there's no trust left.
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May 2023 by Nancy Kidd
We have been using Total Auto Repair since it was Total Auto Care.. even with the change of ownership, the service is outstanding. They always fit me in even if it's a last minute request. They are a no pressure and an honest environment. They are very detail oriented and make sure that whatever I need done gets done correctly and in a timely manner.Services: Steering & suspension replacement
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April 2023 by Preston Brank
This place does great work
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April 2023 by Jessica Hughes
great place!
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April 2023 by MysticAtlas
Worked in a timely manor and fixed the issue I was having with my truck for half the price other shops were trying to charge
