About NAPA Auto Parts - Packwood Auto Parts Service & Towing
NAPA Auto Parts - Packwood Auto Parts Service & Towing provides auto parts and service in the Packwood area. The business receives strong praise for outstanding customer service and going out of their way to help. Multiple reviews highlight staff who are personable, helpful, flexible, and honest. Specific examples include saving a camping trip by fixing another shop's mistake, offering to use a personal vehicle to assist with a vehicle recovery for a reasonable fee, and prioritizing a tire replacement for travelers with a rental car to get them back on the road quickly. Communication is noted as great, with fair and reasonable prices. Staff are described as willing to explain issues clearly, such as showing an old air filter to demonstrate why it needed changing. The experience is summarized as fantastic, with customers stating they received the absolute best level of service and will definitely return.
Super nice guys. I got a tire fixed and really helped out
September 2026
Jim is a real gem! He was able to get me set up with new tires and was a joy to talk to. Having a reliable professional in a small town is great. And I felt as if he treated me like a local.
July 2026
Trailer lost a tire and we pulled in. He had it. Good selection of tires, services and parts for all kinds of RVs and cars. Nice guys both of them. Did it fast.
