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October 2025 by Karina Gomez
Can I say A-Jacks has the most helpful n sincere Workers. Rafael was my my saving grace, my car was having problems due to my interlock device. He gave me a lot of info and tips and was so accommodating. He works for the people and I love that! Thank you Rafael for your help w my car n roadside assistance!!
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October 2025 by Crystal Simon
After a prolonged period of inactivity, my car failed to start. Thankfully, Rafael responded rapidly and maintained a courteous demeanor throughout!
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October 2025 by Wayne Duckworth
Robert was quick and did a great job. Prices are the best. Thank you.
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September 2025 by M Quan
If you need specially towing service, call this company before anyone else!!
Had issues with our RV on a Sunday. We contacted a towing company, sent them photos who said they could provide us service. 90 minutes later we got a call from the driver who said he could not tow us.
We then contacted A Jacks who helped us! The driver Robert called us, asked for photos and said no problem and would be there in 45 minutes.
Robert was fantastic, recommended a great service garage and hotel. After we left, he called to tell us the RV was running and recommended us trying to drive to the garage and he’ll follow just in case reducing the call from a tow service.
He followed us all the way to the garage with no issues and saved us the extra expense.
Very happy with A Jack and Robert on the Pasco/Kennewick area!!!!
Note the company who couldn’t tow us was charging huge $$$$$ PLUS was subcontracting the service out. The driver told us his fee and found out how much extra they marked up.
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September 2025 by Wyatt Zylawy
Raphael was so kind and helpful after I had a terrible accident. His calming presence was a comfort during one of my worst days. The staff of this shop are also such kind and genuine people; I feel so lucky and I’m so grateful that they were the tow truck company that came to my aid.
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August 2025 by Ezequiel Herrera
Robert from a-jacks helped a ton this weekend, broke down at a dc and he came towed me to a company yard in the middle of the night! The following morning he came back to the yard a towed me an hour away to a dealer. Really helpful and really friendly.
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July 2025 by Jenna Way
Fast and efficient with great customer service.
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June 2025 by Julie
I broke down 4.5 hours from home, in the middle of nowhere. A-Jacks was a lifesaver. My driver was so nice to me! I had my rabbit with me and my minivan was loaded to the gills because I was taking him for a long trip to WSU for cancer treatment. He towed me to a car rental place, sat in the cab with the A/C blasting to keep my bunny cool, and then proceeded to help me unload my stuff into my rental, including a 30 pound box of hay and over 40 pounds of litter. Then he turned around and towed my van all the way back to Salem, OR right away. I needed to continue on another few hours, and I couldn't just leave my car. I knew when I got into my rental car and drove away with my bunny that my car was already safely on its way home. I don't know what I would have done without him.
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February 2025 by Charity Carpino
Excellent service! We recently had a few conex boxes moved to our home from 50 miles away and they did a great job. From start to finish. Scheduling was super easy and the driver was a great guy! He was professional and really knew what he was doing. The booked us within days of my call and service was affordable. Highly recommend. Thanks A-Jacks!
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July 2024 by Denisse Reveles
Excellent attention
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April 2024 by Tristen Lewis
This place sucks they wanted 2,400 dollars to give me back my car and almost 100 dollars a day with it just sitting there
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March 2024 by Sarah Wahlman
When my parked car got hit by an uninsured driver, A-Jacks was a lifesaver. The only place within a 50-mile radius that could get my car in sooner than a 3-month wait list. They got me in within two weeks of calling them and had my car fixed ASAP. The kindest people I've met in that industry. Would recommend 10/10 for anyone in South East Washington to get their car fixed. Thank you!!
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December 2023 by Patrick Brooks
Broke down on the side of the road 200+ miles from home, A-Jacks was the only one available. They came out and gave me a tow home from Prosser to Lake Stevens. Mike was very helpful.
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November 2023 by Ryan Tolar
Their idiot driver almost ran us off the road. Ran a stop sign and almost crushed our vehicle with the load it was towing
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October 2023 by Jaymie Myers
This company has been specical to us for more reasons then one.But, the most recent moment was their help.Mike was quick, kind, understandingand SO helpfu!He helped us in a pinch. Forever greatful for A-Jacks.
