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November 2025 by Burak K
They charge late fee over 30minutes and long waiting hours
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November 2025 by IVAN WEST
DRIVER INSTRUCTIONS for Americold Logistics (Pasco, WA):
After arrival, park your truck in the blue-marked area and walk to the yellow-marked office to check in.
After a short wait, you’ll receive a call with your door number for loading.
Once loaded, pull forward slightly and close your trailer doors.
A company employee will attach a plastic seal to your trailer.
Then follow the red route shown on the second map to the Love’s Truck Stop to weigh your truck.
Make sure to get a paper scale ticket with your weight results.
After that, return to the company, go back to the office, and receive your shipping paperwork.
Your plastic seal will then be replaced with a metal seal before departure.
Great people, organized process, and clear instructions.
Drive safe and respect each other out there! 🚛🤝
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July 2025 by jason Byrn
Great place they get you in and out pretty quickly.
Truck stops really close by to spend the night at
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March 2025 by Cheryl Arwine
Fast loading. Nice people. Over night parking
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February 2025 by Genxsta08
My third time loading here and they always keep loading me with overweight, my load rate con says 39,500 but they loaded me 45,500. I told them I’m over weight and that my load is suppose to me around 39,500 an all they will do is take 1 pallet off. Terrible place to get loads from, cheap rate and they lie about your weight, telling me the customer said otherwise.
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February 2025 by VivBel
You shouldn’t come here earlier. They will not load you until your appointment time. There is a place here to park your truck while you are waiting.
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February 2025 by Alex D
People in office are friendly and understandable. Mr. Miles, the loader guy is an amazing loader. The whole procees of loading took 20 minutes. Also took me in earlier. Blessings to them all.
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January 2025 by sam K
There's plenty of parking at the facility dirt lot considering my apt time at 22:00 i was loaded at 4pm and got my paperwork promptly everyone was polite and i was able to get my 10 hr break in so im happy. I didn't have to scale to get my bols because my load was under 35000 lbs
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January 2025 by sukh samra
10 out of 10 check in 8:30 for 10pm appt done by 9:02 bols by 9:10 crazy fast keep up the good work
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December 2024 by Intellect Logistics LLC
5 stars, especially wanted to thank Polly. She's been very polite and helpful, a true proffesional. I had an issue with one of the loads I've been picking up there, and belive me, without here I would've been stuck for a whole weekend!
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October 2024 by Charles Ramey
Lady in check in office was Great to me, got there early and they got me loaded early. Dock man was very nice to me as well. Treated me like people. I would definitely recommend this location and would come back again I work for Decker truck line
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October 2024 by Paul Khela
Sep 2024. Frozen load. Appt 1200. Check in 1125. Check out 1235. Thank you guys.
If above 35,000 LBS , you will need to go get a physical copy of the scale ticket. No digital copies accepted.
Go Dallas Cowboys
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August 2024 by i g
✌️
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August 2024 by Altruist
Appointment 22.00. Check-in 4 pm. At 5 pm they called and gave the door. At 5.15 they loaded. After loading you need to go to the scales - 2 miles away love's. and come back for documents. Toilet in the building, there is also a machine with snacks. Overnight parking
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August 2024 by Mihai Frandes
The worst place to get loaded. I waited 6h to get a door for a work in load. Avoid this place if you have a workin load, you're gonna spend all day here.
