-
March 2021 by Darrell paul
I understand it has been a trying time for all of us including a retail furniture outlet. We expected more from Ashley Furniture.On 03/15/2020 I purchased $6,506.69 worth of furniture. We received only the sofa & loveseat. A month later we were in Oregon and received a call from our Ashley store in Richland, Washington that the remainder of our furniture was to be delivered the next day. We drove from Oregon to Washington the next day and no one showed up or called.We called they said they were sure when the remainder of the furniture was to be delivered and that when it would be delivered there would be an additional delivery charge. Also we would not be able to get our original package room group discount. The manager of the store offered us a $150.00 Ashley gift card, which was a total insult.We asked to have the sofa and loveseat picked and cancel the deal and they said no way. Still haven't received anything regarding delivery.
-
June 2020 by D paul
I understand it has been a trying time for all of us including a retail furniture outlet. We expected more from Ashley Furniture.On 03/15/2020 I purchased $6,506.69 worth of furniture. We received only the sofa & loveseat. A month later we were in Oregon and received a call from our Ashley store in Richland, Washington that the remainder of our furniture was to be delivered the next day. We drove from Oregon to Washington the next day and no one showed up or called.We called they said they were sure when the remainder of the furniture was to be delivered and that when it would be delivered there would be an additional delivery charge. Also we would not be able to get our original package room group discount. The manager of the store offered us a $150.00 Ashley gift card, which was a total insult.We asked to have the sofa and loveseat picked and cancel the deal and they said no way. Still haven't received anything regarding delivery.
-
May 2020 by eric paul
I understand it has been a trying time for all of us including a retail furniture outlet. We expected more from Ashley Furniture.
-
January 2020 by Tiffany Beck
BUY SOMEWHERE ELSE. Your furniture will never be delivered. Your delivery date will be cancelled, you won’t be able to reschedule, and you’ll waste hours of your life trying to compensate for terrible service and a broken corporate system.
-
April 2017 by Irving Canseco
Came into Ashley's furniture ended up working with Leonel chacon he was very patient and helpful would recommend working with Leonel for your furniture needs he was awesome
-
November 2015 by Lacey Buckingham
Best everything.
-
June 2013 by A Google User
Great quality furniture and friendly staff
