FedEx Ground
FedExHours:
5515 Industrial Way, Pasco WA 99301 Hours
About FedEx Ground
FedEx Ground is noted for fast, efficient, and timely delivery, often receiving packages in good condition. Customer service at the main Pasco facility is described as extremely nice, with people who care about helping and provide great service, including making special efforts like same-day re-delivery. Drivers are commended for being super nice and going above and beyond, such as walking packages to doors or finding alternative ways to deliver heavy items. However, some customers report difficulties with returns. Instructions can be unclear, leading to multiple facility visits, and some locations cannot accept certain items like batteries. Access to facilities can sometimes be problematic, with issues like inoperative electric gates. Despite these occasional challenges, many customers appreciate the secure and reliable service and would recommend FedEx Ground.
Most Recent Reviews
March 2025
The Fed Ex Drivers are awesome, friendly, and professional. Never had an issue or problem. Thank You for your service!
March 2024
Would it be so difficult to post your hours here on this site? Hours of the facility to pick up packages?
February 2024
Fedex is the worst shipping company in America. Frequently damages my packages, frequently loses track of my packages, my shipments are rarely here by the delivery estimate. Recently, they lost a Bluetti generator...huge box, over 60 lbs. They couldn't figure out where it was. Really???
More Comments(59)
Nearest FedEx Stores
- Pasco, Washington
