FedEx Ground
FedExHours:
5515 Industrial Way, Pasco WA 99301 Hours
About FedEx Ground
FedEx Ground is noted for fast, efficient, and timely delivery, often receiving packages in good condition. Customer service at the main Pasco facility is described as extremely nice, with people who care about helping and provide great service, including making special efforts like same-day re-delivery. Drivers are commended for being super nice and going above and beyond, such as walking packages to doors or finding alternative ways to deliver heavy items. However, some customers report difficulties with returns. Instructions can be unclear, leading to multiple facility visits, and some locations cannot accept certain items like batteries. Access to facilities can sometimes be problematic, with issues like inoperative electric gates. Despite these occasional challenges, many customers appreciate the secure and reliable service and would recommend FedEx Ground.
Most Recent Reviews
September 2025
Someone applied to work here. They told them to present themselves to orientation Thursday and Friday. The day before orientation, it was cancelled and rescheduled for the following week. Again, the day before the orientation, it was postponed again one day forward. Then they notified the person to not go to orientation...
read full commentMay 2026
Never do with FedEx delivery, poor customer service, delivery late, please not use FedEx 0/10, called phone number received call person never answer,
April 2026
Absolutely the worst company to receive packages from, no customer service, can’t pick up a package from the hub, can’t talk to anyone to get help picking up a package, company definitely deserves to go bankrupt
More Comments(64)
Nearest FedEx Stores
- Pasco, Washington
