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February 2024 by Helen Porter
Cook did not pay attention to my order. Left something off the sandwich they forgot my pickle. Maybe he was new.
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January 2024 by Sudon Desuze
Placed a big group order for a college basketball team traveling home from Walla Walla, we called about 20 minutes out and they said it would be ready in 30. We got there even earlier than anticipated at our bulk order was already completed and ready for us on arrival. Extremely efficient working environment and the manager working this evening was pleasant and greeted us with a smile. I appreciate good service and we definitely received it and that manager (or team lead) deserves a raise ?
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December 2023 by L B
Been here several times. Decent food and service. Clean interior.
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September 2023 by Marissa Vanderveer
Came in for a sandwich and after paying saw the difference between the hook and ladder and club sub was bacon, I asked to change it to the club before they made it the cashier said no.
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August 2023 by Joe Martin
Didn't want BBQ sauce so they only put meat and bread. No mayo, no cheese, and no onions.
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August 2023 by Braeden Smith
#1 top place to get a sandwich on road 100 in pasco
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July 2023 by Kris Robinson
Food was great. Ordered online, but despite showing up after the time it said it would be ready, it still took 20 minutes before my 2 sandwiches were ready. There was only one other person in the restaurant who already had their food.
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July 2023 by Corey Lange
Came in at 830 at night. 3 employee's in the store. Girl at register was not only taking money but making orders. 2 guys working were to busy trying to clean to help here. More customers came in she had to stop making sandwiches and take their order. 20 minutes for 2 sandwhichs. Don't come here if you are in a hurry.
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June 2023 by Keri Parrish
Ordered Italian-no where did it say heated or warm-received sandwich which looked like they threw across the room. I have a photo of actual sandwich if anyone from Firehouse cares. The lettuce was limp and wilted due to heat-yuk! When I asked girl in green shirt where it said served hot she simply stated all their sandwich are warmed. No apology just matter of fact. Less than stellar customer service. Very disappointed. My sister love this place and said she has had her sandwiched not heated. But after the awful customer service she will not return either.
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January 2023 by Patty Arias
First time there and I was very impressed. They have a variety of subs, salads and soups. Bread was so soft, beef was very tender and veggies were fresh. Staff were all so friendly and helpful. The restaurant was very clean and spotless. Will definitely be returning because not only is the food fresh but they support local fire department and that to me is a win! Yum, yum get you some! ?
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January 2023 by mykhailo oreshko
Paid $30 for 2 subs and they didn’t even taste good and the service is bad.
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November 2022 by Brandon W
By far my favorite sandwich shop.
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October 2022 by J. Franklin
One of my favorite sandwich places in town. Best place for a hot sub for sure!Way better than Subway!
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October 2022 by someone u used 2 know
Not worth the price, unless you really like bread, because that’s mostly what you’re getting. Hardly any meat, subways Subs have more meat. We’ve never been to a firehouse subs, and most likely will not go back. We weren’t impressed.
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September 2022 by Jenn Morse
Good service, great food. The qualify is good for what you're paying. The bread is delicious. They have a lot to choose from. They got our order right, which is always fantastic.