-
December 2023 by Jacob
The Gesa app is hands down the most non user friendly app I’ve ever used. It’s so confusing and frustrating to use. Can’t stand it.
-
July 2023 by Yvonne
Slowest service waited more than an hour to open an account I decided to leave and go a different bank
-
May 2023 by Sebastian Carrillo
The best Gesa credit union
-
February 2023 by Steve Wilson
Oscar did a great job!
-
August 2022 by Jewlz T.
The moment Inspirus credit Union changed to Gesa we've had NOTHING but trouble. My husband joined in 1981 but unfortunately you can't expect a new company buyout to give the same amazing service. MULTIPLE Failing's to post our payments, failing to put my name on the account when we came IN PERSON to the Pasco branch driving 40 miles to sign up a new car loan and platinum card. When you attempt to bank by phone they ask no less than TEN security questions... just ridiculous. YOU CAN'T GIVE ME MONEY THROUGH THE PHONE, WTH is with the myriad of questions?!?! We're going to find another hometown 'family friendly' credit Union, Gesa is Not It. We're just thankful we waited and didn't deposit the funds from the sale of our home. No telling how badly they would have mismanaged that amount of money. Don't risk your excellent credit scores when this bank consistently fails. They've just lost very loyal customers with their ineptness #GesaCreditUnion #gesa
-
May 2022 by Yolanda Ruvalcaba
Bad customer service. Waited 10 minutes in line only to be told they could not process my deposit because they had a line and I was doing more than one transaction.
-
April 2022 by David Mordue
Great customer service at this branch locaction. Paul Martinez the Sr. Financial Services Representative always goes above and beyond to help.
-
April 2022 by LaVerna Bonner
People are very friendly and able to help us with everything we needed
-
April 2022 by Steve Williams
I have been with GESA for 35 years and have never had an issue with any of my accounts. I have bought multiple cars, lines of credit, checking, co signed for a boat, credit cards, and currently have my house mortgage with GESA. I would say that speaks pretty well of this institution.Can't say that about any other banking institution I have done business.
-
February 2022 by Sassha Rowley
Rd 68 location is either always closed throughout the week or atms are not working.
-
January 2022 by Antonio Valero
As usual, minimum wage customer service, the quality of employees is reflected when profit over people is the rule.
-
January 2022 by Ben Ennis
Called trying to switch which vehicle my loan is on after having emailed and received no reply after their "guaranteed" 24 hour window. Attempted to speak to the lending department, but after several holds i was directed to collections if i wanted to surrender my vehicle. I did not want to surrender my vehicle, but nobody i spoke to could understand that apparently.I'll be refinancing with another company and recommending everyone i know avoid gesa.
-
December 2021 by Consumer T.
I like gesa and the involvement it has in the community. Wait times aren't bad and fees are better then the bank I left. Plus the fraud prevention department is on it 100%
-
November 2021 by Ryan C (BOSS)
This is the absolute worst place to get a loan through do not get a loan here at all costs. They can't even send you paperwork on your loan and will not give you any details with out info that's on the paperwork they are supposed to send. I would give 0 stars if I could
-
August 2021 by Jose Perez
ATMs never work it’s really frustrating when trying to deposit or withdraw money
