Metro by T-Mobile at 1832 W Court St offers great prepaid plans and a selection of 5G phones from brands like Apple, Samsung, and OnePlus. Many customers appreciate the friendly staff, particularly highlighting one employee who provides excellent assistance in choosing phones and navigating plans. However, some reviews mention issues with customer service, including a lack of attentiveness and helpfulness during more complex situations, such as filing claims for missing phones. While the store is praised for its good phone deals, concerns have been raised about the service representatives not being as supportive as expected. Overall, Metro by T-Mobile has a mix of positive experiences and some challenges in customer service.
