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October 2023 by Jasmine Martinez
If I could put zero stars I would.We went into the store to get some stuff for our home & whoever was working between 2-4 sale number 30171 need some customer services classes.We went in asking for help on finding something and when we told her we didn’t know what the part number was she put her hands over her head and sighed “oh my god!” After that she led us to where the parts were and said “this is all the pipes, find what you need”. ???? You get paid to work there and help customers. ??? So disappointed, especially because I’ve worked retail for 10 plus years and know that’s not how your supposed to treat your customers - people who are providing MONEY to the company you work for .So disappointed
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August 2023 by Judy deHart
The worst customer service experienced. Over the phone she told me well sure that's what we're here for supply mobile home parts. So we drive all the way out to 2601 commercial take our peace and we need replaced and she says oh no we have type a b and c and yours don't fit the products that we sell here. So you can go to Lowe's or home Depot I don't know if they have the parts or not but here's where you can go but I don't know for sure that they're going to have those. And then because my brother was asking her questions, she wanted to shut him up by saying do you want to arm wrestle. What a loser.
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May 2023 by G E
Great customer service. Would recommend
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April 2023 by Matthew
Wouldn't recommend, I think whomever they have answering the phones is high honestly.Ask for a part and she responds like she's drunk. At least when I go to home depot and ask if they have a part I'm looking for they know what I'm talking about and where to find it. The only down side is they don't carry them anymore for my trailer.I wouldn't recommend this place even as a last resort. Whoever runs this place needs better service and staff for sure.
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February 2023 by L Hdz
I have shopped here a few times. Everything that I have needed has been in this store. The owner is extremely nice if you need to know something about your mobile home pieces she will let you know what you need. I read a few negative reviews towers the owner before writing this review, keep in mind we are all human beings and we’re not perfect. Great customer service, highly recommended this place.
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October 2022 by Philip Van Lanen
I have been going there for years and have always had a good experience. When I can't find a part in town I head out there and they usually have what I need. I've gone out there a couple of times with a difficult problem and she has worked with me to solve the problem. This lady really knows her stuff.
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August 2022 by edith schimming
I called to get directions from the owner, and she told me I was never going to understand her directions. She told me to shut up and listen to her. The last time I was at her store she gas lighted me and was rude about my water bottle calling me demonic. I went anyway and she had a note on the door that said she was gone..an hour and 1/4 tank of Gass later. Don't do NY business with her she is terrible!!!!!@
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June 2022 by MS Reed Sr
I rarely post a review but this is justified and warranted; The owner of this establishment has to be the epidemy of rudeness with total disregard for customer service I have ever experienced, McDonalds employees have better aplomb for customer service. There is nothing friendly nor inviting to conduct any business with this person, I regret not following my gut instincts when I read previous negative reviews and bypass this business.
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June 2022 by jose mendoza
Thank you for having the parts I needed!
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November 2021 by Mr Skill Joy
Can make custom doors
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February 2021 by D Jordan
Very friendly lady, who has a wonderful sense of down to earth humor. Had our tub when she said she would, though she was very honest in stating shipping is out of her control! We will be back!
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January 2021 by Billy N.
Would not advise anyone to buy windows here. New windows will not be wrapped in any plastic or have any cardboard protection. They will have scratches and dents before you ever even get to touch them. Great business for promoting individual liberties. The owner lady lets everyone who comes into the store know that "they don't need to wear a mask. Covid is just a little flu." So, no one here wears masks! Freedom!
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November 2020 by Kaci Gaylord
I wish I could give a big ZERO. My husband went there Today and was beyond disrespected by the Woman at the desk. I couldn't believe how upset he was when he got home, and he isn't one to go on about someone's behavior but she really ruined his day. I don't understand how a buisness owner could be successful with such bad ethic. If he ever goes back, which hopefully he won't, I will be there to set her straight. There has to be a buisness law on not disrespecting your well paying customers!
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November 2020 by Charlotte Williams
Best place to go if you own a mobile home, the gal that works there is a wealth of knowledge about mobile homes!
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November 2020 by Virgy Martinez
Some times she is nice other days rude. But seams like it's not a way out it's the only mobile home supplies near to me so am stuck I like it or not.
