NAPA Auto Parts - Vic's Auto & Supply has a long history of providing quality auto parts and services in the Pasco, WA area. This “old school” store caters to both passenger cars and farm equipment, with knowledgeable staff ready to assist customers. A hydraulic hose expert even helped a customer for free, showcasing the store's commitment to service. While many employees display a problem-solving attitude and expertise, some customers have noted that there are areas for improvement in staff interactions, particularly with a few employees showing less courtesy. Overall, the store is appreciated for its knowledgeable team and wide selection of products, making it a valuable resource for automotive needs.
it's an excellent automotive store.very knowledgeable and excellent customer service. theres a man that works there,named Lorenzo Santos. he's a super nice person,and very knowledgeable. you won't regret going there
May 2026
Excellent customer service at both the Pasco then Kennewick locations. A great experience at both stores today. They went out of their way to get me a battery that worked for our old vehicle.
February 2026
This is an “old school” auto parts store that caters not only to passenger cars, but also farm equipment. A “field serviceable” hydraulic hose that defied reassembly by me, was child’s play for hydraulic hose expert, Raelin who quickly fixed it and sent me on my way. NO CHARGE! Thank you for saving me a truckload... read full comment
