Sleep Inn Pasco Tri-Cities is a clean and quiet hotel that offers basic yet comfortable rooms. Guests appreciate the overall cleanliness of the rooms and the lobby, which is kept very tidy by attentive staff. The front desk team, especially receptionists Paige and Zach, are praised for their kindness, helpfulness, and positive attitude. They provide quick, efficient check-in and go above and beyond to ensure a pleasant stay, with one guest noting how thoroughly the lobby is cleaned and another highlighting the staff’s hospitality. The hotel features a decent indoor pool and hot tub, making it a good choice for relaxation. While the decor is somewhat dated and a room had a cracked sink, the beds are comfortable, the towels are good, and the breakfast, which was missed by some guests, is described as reminiscent of school breakfasts—simple and hearty. Located off the beaten path, the hotel offers a quiet environment yet remains close to shopping and food options. Overall, it provides good value for those on a budget and excellent service from friendly staff.
Underrated. The rooms are very nice and well-maintained. Pleasant assistance from the management. I’ve had much worse rooms for the price here. Coffee is good too.
July 2026
The Gen. Mgr. checked me in! So quirky and smiley, and so respectful! She made check-in fun!
THE BEST CUSTOMER SERVICE IVE EVER GOTTEN!!! 10⭐
June 2026
I love this place! I don't know why it is only rated as a two-star hotel!