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April 2024 by Curve-BushStar
Waited at the drive thru for 12 minutes and they helped people that got there before me,Really messed up
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February 2024 by Jantzen Filbrun
lol it takes them 20 minutes to make a 6 inch sandwich?
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January 2024 by Shannon Leader
Everytime I go in lately there are new employees in training and no one training them. The sandwiches have a set amount of ingredients and new trainer are not being taught that so as a customer I am having to ask for the proper amount or even extra and when I am paying 15 for a sandwich I should have to ask for the proper amount on them
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December 2023 by Estrella Diaz
I got there 9:15pm and the lady on the front told me that it was closed and that happened twice hope they respect the schedule that says in the
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November 2023 by Zaine Ceballos
Victoria is a beast need her to be there every time I come in. Faster than everyone there and nicer
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October 2023 by Zach S.
This place gets super busy and they are always shirt staffed. That said, be kind and patient. The employees are super kind and are working hard with what they have. The food is basic subway, nothing to wow, but they have the best options for healthier choices in the area.
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October 2023 by John allen
Clean facilities fresh bread crisp vegetables assembled with
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October 2023 by Oscar M.
Just got here from San Diego and was looking for a quick sandwich to pick up. A new hire was working today and the trainer was watching her while there was a line of 4 customers. Need better staff with better customer service.
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August 2023 by J. Franklin
Stopped to get a quick salad. Hadn't been to Subway in a while and figured I'd give it a try again. The ingredients were the same as they've always been. The salad bowls got smaller and it's kind of sad that I could eat literally anywhere else for less than the cost of the salad. Needless to say, I'm done with this place. It's overpriced mediocre food.
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May 2023 by Jayce Wright
My wife and I stopped by this specific Subway in Pasco on Court St. We were helped by Keegan. He made 6 sandwiches for us. There was a female worker assisting him but didn't get her name. Moreover the sandwiches are the bomb! from fresh veggies to bread.
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May 2023 by Marcos Ramos
We arrived at 11:10am and waited for 20 minutes before it was our turn. There were 2 people working and one of them announced that he was injured and apologized for it. They were helping inside guests as well as online orders. This is the last time I visit Subway at that location. It is always understaffed. By the time I got my food it was 11:37am. I had to eat fast and hurry back to work. The help was very polite and they were working as fast as they could. This needs to get fixed or it will hurt the business. Some guests left before they could get served.
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April 2023 by Travis Riley
The one in Pasco is cool they at least they take the coupons u get in the mail. the ones in Kennewick don't take them at all just
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April 2023 by Ethan Atkinson
The drive thru takes forever. Just go inside.
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January 2023 by Joe A.
did COVID ruin customer service? I walked into this restaurant and they had 2 people in front of me. No big deal, I was not in a hurry. I waited 13 minutes before a young man can over to me, didn't acknowledge me, just looked at me. I said, you know what, I'm going to go to Jersey Mikes. I've been here 13 minutes and no one even said "Hi" or we will be right with you.He immediately said, "I have other customer before you and you needed to wait and be patient. WOW! he told me, the customer, I'm not important and my business doesn't matter. I run a business just down the road with 500 employees and in our meeting tomorrow I'm going to let everyone know how we don't want to be. Subway you didn't just lose me you lost my entire company.
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December 2022 by E C
Ask for Julian to make his Bacon Chicken Ranch Sandwich!! Bomb af!!!