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June 2024 by Shannon Horne
Excellent customer service! Convenient, West Pasco location with EVERYTHING you could need! A+++
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July 2023 by Hernan Iñiguez
Need to increase your customer service skills.
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July 2022 by Steve Nelson
Great support for a small project.
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May 2022 by [REDACTED] (Mae)
A friend recommended I come here to find the screws I needed to fix my pocket knife. The staff was friendly and helped me out greatly. The girl who helped me (I think her name started with a B, I totally forgot... sorry!) was so nice and let me just take the screws because they were so small that she didn't mind me not paying the few pennies for them. Definitely will be sure to come by again if I ever find myself needing small or specialty screws in the future!
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February 2022 by Ben
Great selection, friendly and knowledgeable staff.
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March 2021 by Marchell Mascheck
Clean and tidy! Friendly and helpful staff! If you need it, they probably have it.
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February 2021 by Kevin Atencio
Service was good, but no pricing available without having to refer to clerk. Makes it hard to price compare.
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February 2021 by cody piwonka
Great place.
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February 2020 by Anthony Davis
I thought i liked this place. Do to cold weather I have been parking on their delivery driveway for my special needs son to catch the bus. I do no block the driveway. The only vehicles that go through that area is employees. I guess they have a problem with it. Today one of them flipped me off. Boycott this place. They did not have the guts to come out and talk to me
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July 2019 by Jason Lundy
Dan and Tim are great. Their Customer service has always been top notch and they go above and beyond when I need to source hard to find hardware. This is the only place I will go for my Fastener needs.
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May 2019 by Joel Gardner
These guys are the best. I wish they had longer hours. If you've ever dug through the Lowe's hardware section for a hour finding only dissappointment (basically all they offer), you'll understand why Tacoma screw is so great.
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April 2019 by Nick Paulakis
Came in with a vague description of what I needed, and the fellas in the store went above and beyond helping me find exactly what I needed for my project. Will absolutely be back as well as recommend to others.
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October 2017 by Rachael Ford
Last time I was in they charged much more than other local bolt Companies, today I came in 45 min after they opened and there was one other customer being helped. Person helping him did not acknowledge my presence, even when I stood up at the counter across from him. I could hear other employees in the back doing something, I waited five minutes and after still not being even asked to hold on or they would be right with me, I left for one of the other bolt places. Need to increase your customer service skills. Store looked nice and orderly though.
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August 2016 by Pop Jui
te atienden biem
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June 2016 by Mark D
The hours here are incredibly inconvenient. I always end up here at 5:05pm and the place is locked and empty. That being said, when I do manage to get up here before closing, the service has been fantastic. The staff are always helpful. I know they make there money mostly off of business sales in large quantities, so the hours are understandable, but I definitely would come in more often if they were open later.
