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April 2023 by R L
Rented trailers and trucks here recently. Super helpful.
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July 2022 by Tank1v1
Scheduled to get a hitch installed at this location they called and cancelled on me because they dont have anyone employeed to do them. Why take the reservation in the first place!!! They dont do hitch installs. They DON'T do brake installations but of course their website and phone operator dont know that. UPDATE YOUR SERVICES IF YOU CANT PROVIDE THEM ALL!!!
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April 2022 by Ricardo Castellano
Completely secure, private, great indoor storage facility.
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March 2022 by Noah Kerstetter
In the past, I have used the pasco location to install hitch receivers on my vehicle, this time I couldn't do so, because they lacked a person trained to do so. So unfortunately they sent me all the way to Yakima to have someone out there do it. Upon arriving, I was told they would be using one part, then another part that would change the whole bar out, and then when they looked at it, they claimed they couldn't do it be cause of my bumper. So I had driven one and half there and back and didn't have a receiver on my truck. It was a waste of gas, when they could of just told me that their policy is to not do installations on vehicles with after market bumpers. Claiming that it doesn't work at all, and the only way to do it was to put the factory bumper back on. This wasn't true, and I can tell you that I do now have a receiver onnmu truck thanks to a different company taking the time to find the right part to install it.
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August 2021 by Mike Lanes
Called and made an appointment to have a hitch installed. I told them they could have it for the day. They requested I have it there by 9am. I was there by 8am. I got a call at 10am and was informed the hitch installation person wouldn’t be I until 2pm. I said that was fine. I never got a call, so at 530pm I called and they informed me the person didn’t come to work. Really, you couldn’t have informed me? I took a day off work to make this happen. Don’t trust this place. There were no apologies from them, just the attitude…..oh well.
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July 2021 by Gretchen Hey
Been here over two dozen times and most of their vehicles are in pretty good condition. Just make sure you look at the charges and watch them. There's been a few times I was charged twice as much over the mistake I didn't match up the gas or went over on miles or something. Keep your documents, take pics. Staff are pretty great.
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July 2021 by John
Filled propane bottle. The person that helped me was efficient and friendly. A good business run by someone who cares!
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July 2021 by T Durski
Helpful staff and clean facilities through a horrible move. Give them a try.
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May 2021 by Michelle Fain
Incredibly clean location with friendly knowledgeable staff.
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May 2021 by michael smith
Nobody wants to help
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April 2021 by Brandon Cornell
Ok first the work they provided on my new hitch was good and solid.However the store is horrible with communication. They didn't contact my wife when our new hitch was late. We had to call or show up day after day to find out what was going on. Because they would not make any effort to keep us informed.We paid $74 for expedited shipping but our hitch showed up 2 days later than regular shipping was quoted.Very sad
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March 2021 by live4 2Day
Ok first the work they provided on my new hitch was good and solid.However the store is horrible with communication. They didn't contact my wife when our new hitch was late. We had to call or show up day after day to find out what was going on. Because they would not make any effort to keep us informed.We paid $74 for expedited shipping but our hitch showed up 2 days later than regular shipping was quoted.Very sad
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March 2021 by Sam S
Decent place if you can find the right person to talk to. the younger staff is pretty rude and won't move the trucks they're cleaning or hurry to clean the trucks that are in the way of the indoor self storage units. Recommend getting a unit that you don't have to go indoors for, and if you have to talk to anybody about anything important find a manager.
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January 2021 by Josh Toner
Had an appointment on Monday so I dropped my car off and they never got to it. The employee told me he would give me a discount if I drop it off early the next day. Dropped off the next day and the employee told me he might not get to it again. I then picked the car up 2:30 to find that my signals were blinking fast and lights in the back weren’t working at all.... They let me leave with signals and break lights not working....They then made me wait till the finished another car to get back to mine.. then gave me a $25 discount..
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August 2020 by Brandon Meador
Staff were great accommodating our schedule. Had a great experience.
