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October 2023 by CA OB
Nail artist was in such a rush, tried to rip off my nails using an acrylic nail instead of using acid tone. Was so rough, i came out with four fingers bleeding. Fingers so sore! Nails are crooked, and bumpy. No manicure, no hand massage which was told came with the 55.00 price tag. Seemed more concerned with the pedi she was trying to get to then finishing my nails properly. when i tried to pay with a card, wanted to charge a $2.70 fee for it. No prices posted. Was going to get a pedi with a friend, but will NEVER!! go back.Service: Dip powder
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July 2023 by Pamela Livingston Gaudet
I just went to Urban Dolls and had an excellent experience. All the things that kept me from going back to other salons were NOT the case here. 1. The technician didn’t hurt me during the pedicure 2. The very nice nail technician did not make small talk - I prefer not talking 3. I did not feel like the nail technicians were talking about the customers. 4. The polish dried very quickly. 5. No CBD lotion - I just don’t want this. Very nice job and I’ll return.Services: Pedicure
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June 2023 by Sierra Washburn
Not friendly, space is run down, tools dirty. The lady cut me a few times, my nails aren’t shaped well, the nail polish needed 1 more coat, she filed my nails after gel (weird), my hands had powder all over them when she put oil and lotion on instead of cleaning them off first, the hand massage was non existent. $40 for gel on natural nails. Never going back.Service: Manicure
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May 2023 by Laura K
My gel nails are literally see through and they're supposed to be red. They also weren't cured correctly so there are bubbles in them. This was my first time here and 100% my last.Service: Gel manicures
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April 2023 by Anabel Castillo
They did a great job but my friends nails were not the color she had asked for it was close but more pink than purple. The person doing her nails kept calling/ getting calls from people on her personal phone. Over all the experience was good but it’s the little things that made it a little strange.Service: Gel manicures
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January 2023 by Terra Sampson
I came in for a pedicure with no polish. From start to finish was 20 minutes for the deluxe. $40 for none of my toenails cut evenly, a 1 minute per leg sugar scrub, no heel callus removal and a 3 minute per leg/foot massage. New owners so I won't come again.Service: Pedicure
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December 2022 by Melissa Perkins
They look great. Thank you and Merry Christmas!Services: Pedicure
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December 2022 by Belinda Roberts
I really dislike giving a negative review, however I made an appointment for a gel manicure. The station I was set in was NOT cleaned nor did the tools used in me appear to be sanitized. Definately won't be coming back.Service: Gel manicures
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December 2022 by Crystal Alanis
Went in today to only find out it is under new management, I got a full set and paid $77 for something so simple. I asked for black tip on my nails and she left them the tips chunky and crooked didn’t even give them a second coat. They kept rushing and nobody else was even there. Not to mention when she would file my nails she bent back my pinky finger, until I said something and she didn’t even seem bothered by it. Will not be going back!
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December 2022 by Ashley Misek
I don't know if someone new owns it or there area just new employees but the ladies were very rude to me, they didn't attach the tips correctly so they weren't fully connected to my nail and 4 of my nails broke within a week.Service: Acrylic nails
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November 2022 by Adriana Partida
So went it and got a simple French tip on hands wanted them medium length, lady kept filing down my nails came out super short and for my total 70 bucks I think it’s ridiculous pricing won’t be going againService: Acrylic nails
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October 2022 by Kayt Mauree'
My usual nail salon is temporarily closed due to the family who owns it being on vacation so I decided to give this place a go.My first visit was totally fine, I got light pink dip with a holographic top coat.I noticed less than a week in, the gel top coat was starting to lift and peel right off of my nail. After three of my nails top coats had completely peeled off I decided to just remove them and book a new full set to give them another try!Today, I arrived for my 1:30 appointment and waited THIRTY minutes past my appointment with no acknowledgement before leaving. Only when I stood up to leave did anyone acknowledge me to let me know it would be five more minutes.I totally understand falling behind, but they had three girls getting their nails done by two techs, two people getting pedicures, two other girls waiting for appointments with me and two other people waiting for pedicures, but only four people working.Services: Dip powder
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October 2022 by Paulina J.
I've been going to this salon for a couple of months now and haven't had any issues up until my last 2 appointments. Let me start by saying the ladies here do a fabulous job but the gentleman who helped me during my last appointment and who helped my mom during our last weekend visits was very unprofessional. Last month when I went he rushed thru my pedi and cut me several times but I brushed it off I needed my pedi done and I'm not one to complain. Last Sunday's appt was bad he rushed thru my moms pedi also cut the nails crooked when I asked him to cut down/ file 2 particular nails he pretended like he did something and turned around to talk to another coworker, he seemed annoyed at the fact I asked him do it. He left my mom with just color didn't put a top coat the lady who was doing my pedi saw how upset my mom was and rushed to do the clear coat. If I do end up returning here it's only because of the women who also work here and always do a great job
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October 2022 by Annie Raschko
Took my daughter to get her first pedicure here. They were so good with her and patient. Did a great job!Service: Pedicure
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September 2022 by Jenessa Ruiz
Urban Dolls in now Under new management. My main reason for picking Urban dolls was for the massage they provided with any pedi option. Unfortunately now it’s just a 6 sec rub and done. I also asked to please use the foil to take off my gel nail polish and the girl said she would only use the filing machine to take the top coat off. I said okay. Mom came to finish and she did not use foils!? The filing machine tool weakens my nail making them easy to break off. I will definitely be going elsewhere.
