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August 2024 by Frank Spicer
Friday a good customer of our auto repair shop had their “Check Engine” light illuminate on a trip to Port Angeles. I called Caleb at 4pm and asked if their shop could do a code scan for us to see if it was safe for our customer to drive back to Bellevue. He was very gracious and performed a courtesy code scan. Great experience for our customer and gave them the OK to make it back home. End of the day, Friday and they hit a home run! Thank you.
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June 2024 by Jennifer James
They are a family owned business. They helped me with a great price and great service. The only ones willing to work with me.
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May 2024 by Jon Sonnabend
Caleb and the rest of the crew at Bruce's Specialty Auto are great. They are very knowledgeable, honest and thorough. Prices are very competitive. I will use this company exclusively and would definitely recommend to anyone. Thank you Bruce's Specialty Auto.
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November 2023 by S Matyus
Very happy with the customerservice, trustworthy diagnosis and competent technicians. We bring all of our vehicles here and highly recommend for your vehicle needs.
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October 2023 by Kelly Mortensen
Good honest shop, good turn around time.
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October 2023 by Jay
Overpriced and not particularly friendly. Depending on your job, you can find better.
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October 2023 by Bill Pennington
They do an excellent job at a fair price.
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October 2023 by Umar Willis (Abu Hamza)
Both times I had them work on my Range Rover they correctly diagnosed and fixed the problem for a fair price. I highly recommend this shop.
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October 2023 by Gab Karlic
Very, very excellent service!
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September 2023 by Kennys KuttingIn
I asked them up front if they would replace my wire harness and they said yes. I brought my car in and they said I needed a tune up, replace plugs ect. I already did that myself. Then they said it needed a fuel injection cleaner. I already use seafoam and change my oil all the time. Then they said they couldn’t get the plugs out after i had already changed them myself lolol. Then they told me they wouldn’t do the wire harness replacement and told me I had to pick my car up and charged me 289$ dollars for a fuel injector cleaner. Bruce is a scam artist, the mechanic is about as knowledgeable about cars as a rock. I would not take my vehicle there, I would not recommend these scam artists. Filling a complaint with the better business bureau and filing for a charge back. What goes around comes around.
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July 2023 by C
Overpriced and not particularly friendly. Depending on your job, you can find better.
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July 2023 by J K
My son's car went in to have the A/C diagnosed. $550 and two trips later, I was told the A/C compressor had to be replaced. Questioned the bill but was told their top master mechanic spent hours diagnosing the problem and so the bill was justified. Decided to have a look myself. I found that the compressor clutch did not move because the compressor was locked up. This took about 5 minutes to reach down to the compressor and feel it with my hand. Since all compressor clutches are freewheeling when not engaged, it's a sure indicator the compressor is bad. No way should this have been missed and it literally should have been the first thing they checked. Should have been one hour of diagnostic time at about $150.Service: Auto maintenance
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July 2023 by JK
My son's car went in to have the A/C diagnosed. $550 and two trips later, I was told the A/C compressor had to be replaced. Questioned the bill but was told their top master mechanic spent hours diagnosing the problem and so the bill was justified. Decided to have a look myself. I found that the compressor clutch did not move because the compressor was locked up. This took about 5 minutes to reach down to the compressor and feel it with my hand. Since all compressor clutches are freewheeling when not engaged, it's a sure indicator the compressor is bad. No way should this have been missed and it literally should have been the first thing they checked. Should have been one hour of diagnostic time at about $150.
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July 2023 by Joe K.
My son's car went in to have the A/C diagnosed. $550 and two trips later, I was told the A/C compressor had to be replaced. Questioned the bill but was told their top master mechanic spent hours diagnosing the problem and so the bill was justified. Decided to have a look myself. I found that the compressor clutch did not move because the compressor was locked up. This took about 5 minutes to reach down to the compressor and feel it with my hand. Since all compressor clutches are freewheeling when not engaged, it's a sure indicator the compressor is bad. No way should this have been missed and it literally should have been the first thing they checked. Should have been one hour of diagnostic time at about $150.
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July 2023 by Philippe Lefrançois
Almost did business with these guys but ended up doing the repair myself as I arrived as they were closing for the weekend. The staff were very patient compassionate and helpful even though I showed up as they were closing. The quote was fair, if I had more time I would rather have waited for these mechanics honestly.Guys, my volvo made it through the ferry with a charged battery and got the alternator in vic! :) now back home
