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January 2024 by Chuck Harrison
Shop mechanics are polite automotive professionals..kudos..
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January 2024 by deborah Leander jackson
Friendly staff and superb work! I had a repair where the part failed and 9 months later they replaced the part, no questions asked! Love and trust this shop!
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December 2023 by Donna B.
We needed service on our brakes and were able to get in at our convenience. Staff listened and asked questions. Work was done on time as promised. The value was unexpectedly fair! Definitely our new car repair shop!
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November 2023 by Kevin Jones
Mike Petersen is the most dishonest person I’ve ever met in my 61 years of Living!! I bought a VW Bus from him for 15k, he gave me paperwork for everything he done to bus, I had his worked checked out by a local mechanic, and he told me EVERYONE knows him in this town!!! He is a totally dishonest person and I highly recommend staying away from him!!!! I have retained a lawyer in this mater! More to come, I can’t say much on here on advise from counsel
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October 2023 by Kevin J.
Mike Peterson is the most dishonest person I've ever me!! I bought a 15,000$ VWBus from him, and nothing but lies about what was done to bus! Mike gave me 3 pages of work and new parts that were supposedly put on!! nothing but LIES!! I've had my bus checked out by a master air cooled VW mechanic and he stated Mike was well known for his Charm!!!!! Nothing but Lies out of His Shop!!!!! Please stay far away from this Fraudster!!!! Legal avenues are being well abstained!!
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September 2023 by Peter Bradshaw
Poor maintenance technicians and management. They not only damaged the rear hatch of our vehicle, but totaled the car by cracking the engine block.Only positive: the owner made it right and made sure I had a loaner vehicle while they sorted out their insurance to get us paid for the vehicle they totaled.Would not recommend for any vehicle maintenance.
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September 2023 by Vera A.
Mike Petersen is a peach! He saved my trip in August when I was returning to my home near Victoria, BC from two weeks of camping in the US in my 1984 Westfalia. I stopped at a gas station in Port Orchard, Washington and when I went to leave, the van wouldn't start. The AAA guy came and tried to jump it, but no luck. So I had it towed the 81 miles to Port Angeles (luckily I pay extra to get 100 mile towing). I figured, at worst I could leave the van and walk on to the ferry to Victoria. The tow-truck guy looked up VW mechanics in the area, and there was Petersen's. Unfortunately, it was Sunday, so I really didn't have much hope that anyone would be there, but I figured I could sleep in the van overnight and deal with it in the morning. But, hallelujah, Mike was there working on a Porsche and he agreed to look at my van. He was a so generous with his time, it was amazing to me. Turned out, it was just bad cable ends and was a quick fix (after that long tow!) but he was just so sweet about it, he made a convert out of me. I'd be willing to take the ferry and cross the border just to deal with such an honest, knowledgeable mechanic again. And then he told me that I had made HIS day because he saw how much it meant to me! Mike, YOU MADE MY DAY!
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September 2023 by Jim Robert
These guys were great! Got me right in for an oil change, filters & wiper blades. Also had them replace rear brakes. Prices were very competitive. Highly recommend.Service: Air & cabin filter replacement
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September 2023 by Lauren F.
We were on vacation when a rental car we had started making weird noises while we were driving down from Olympic National Park at around 3pm. I don't know about you, but weird car noises always make me so anxious, especially when it is a rental car, and you have a ferry to catch the next morning bright and early! We found Petersen's Automotive and are so thankful we did. They were so kind, fast and fixed our problem within an hour of arrival, I was shocked! I was thinking the worst and already trying to figure out how to reschedule the rest of our trip! If you are ever in need of servicing, couldn't recommend them more!
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September 2023 by Luke T
Exclusively positive experiences here in the year I've used them. Great communication and very ethical shop. Omar goes above and beyond to make sure you're taken care of.After my car was at Petersen's, something went wrong on my way to the airport, I parked it in a Seattle lot and left town for two weeks. They were willing to come from Port Angeles, pick up the car, and fix a problem they felt they were responsible for and didn't charge me extra, and put the vehicle back where it was parked for me when I got back. They could have left me out to dry but they displayed the highest level of integrity.Another time I was able to get my car repaired with them for $700 when another shop as well as the Subaru dealership quoted me over $2,000.
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July 2023 by Niki Panek
⭐⭐⭐⭐⭐I cannot express enough how grateful I am for Petersens Automotive in Port Angeles! I drive all the way from Wenatchee just to have my van serviced by this incredible mechanic. After multiple disappointing experiences with "specialty Westy mechanics," I was starting to lose hope, but then I found Mike.His expertise and genuine passion for what he does truly shine through in his work. He not only fixed my van when others couldn't, but he also took the time to listen to my concerns and needs, making me feel valued as a customer, and treated my car like his own, and me, as a friend!Mike’s personable and kind nature makes every visit a joy. It's evident that he loves what he does, and that enthusiasm translates into top-notch service. I highly recommend Petersens Automotive to anyone in need of exceptional car care. I'd drive even further than I already do just to have him work on my beloved Westfalia! Thank you, Mike, and your crew, for being the go-to mechanic I can trust and rely on!
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July 2023 by Dane LeBeau
Omar was super helpful and treating us great! Thank you for getting us back on our travels
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July 2023 by John Burkavage
Total SCAM! Kept my car for 3 weeks and didn’t do anything to it. Kept claiming they were waiting in a part yet somehow ended up owing them $480 dollars for “labor”Stay away! No wonder there are so many cars outside their establishment most folks probably just surrender their vehicles to these clownsTake your car elsewhere and save yourself time money and headache
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July 2023 by Michael Lessor
Great experience and communication the entire time my vehicle was there. Sent me photos of the issue and replaced. Had several things done and had my vehicle back in just a few days. They even delivered it to me and work. Super awesome local business but the communication was top notch.Services: General repairs & maintenance
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June 2023 by Allison B.
I was on vacation, the latch on the back of my Volvo broke and door wouldn't shut. Peterson's fixed it! They fit us in with out an appointment, we didn't miss our morning ferry to Victoria. Mike and the mechanic were very friendly and helpful. (Side note: Mike is a great artist too.) Saved me! Thank you.
