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December 2023 by jco1104
I had Tracey help me find insurance in 2022Very helpful until this year: I requested insurance on my new teen driver it took her a month to get me quotes, when I finally did get the quote it was $840 a month! Immediately I called around and found one for $420 which was more in my budget, I dropped the policy and I was charged in Addition to my regular $260 a month 499 for the month she was “price shopping” I never signed or agreed to this new quote in fact had she contacted me sooner I could have called around and got the information and coverage and saved money sooner . When I received the extra bill in addition to my normal payment I contacted her , she said she would look into it, never heard back from her even called her and nothing was ever resorted so I had to take it in my own hands and contact insurance commissioner. I never agreed to pay 840 a month and to be charged pro rated on that number is nuts, if she would have gotten back to me I would have shopped found a better rate and moved on ,but since she is not available to answer or get back to me I had to resort to leaving a one star .when I first found her she was very responsive and reliable.
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November 2023 by Holley H
The employees are extremely kind and friendly. They were so helpful and knowledgeable. I feel very comfortable in their hands and like I am getting the best service possible.
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January 2023 by Carrie Claudon
The best agency, most attentive to my needs and my business needs. Thank you Tracy and your team for excellent fast service.
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January 2023 by Brady Charles
Great customer service.
