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May 2023 by Lonny Moore
First of all I want to say I have nothing bad to say about the lumber.That being said you have customers and that means you also have to provide customer service .When I called to ask if I could have a Military discount my order that I had my son call in for me with my card, the person I talked did not appear to want to offer any help at all .while when I went to Lowes to fix a similar problem they were More than happy to adjust my bill and I spent far less there.
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March 2023 by Eric O.
As the contractor base of Port Orchard was connected to Arrow lumber because of Chris Petersons rock star reputation and personal touch as a true friend of the construction community. He left Arrow last fall and with great happiness our lumber professional is now at Builders first Source in Gig harbor. Our friend and Lumber Pro is BACK !!!!!!
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March 2023 by Richard Arbogast
Great prices in propane , only place I have my tanks for my RV filled . Always great customer service !
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December 2022 by Kurt Quiron
Better selection of Timber than Home Depot or Lowe's
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September 2022 by Darin Gemmer
Always great customer service. They're slammed like the rest of us in the trades, but they're doing everything they can to make our lives and jobs easier. Only lumber yard I'll use.
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July 2022 by Lisa H.
I love this place. Open on Sunday, staff very helpful and friendly. They have things Lowes doesn't. I'm happy to support small local businesses.
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May 2022 by Nick Vdovenko
5 star because on that one employee that was able to help me, when I came few minutes before they were closing, to fill me up with propane. WISHING THE BEST LUCK TO THAT EMPLOYEE THAT WORKS HARD...
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May 2022 by ajudoguy
They think money grows on trees and charge accordingly but they keep good hours and have an assortment of things which would be special order from most other yards so it's often worth giving them a call. Overall it's alright.
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May 2022 by Emily Olson
Went in trying to change my loyalty from Lowe’s to something local. Serves me right, I guess. Unhelpful and disinterested staff who are more concerned with making a sale then helping me find what I need.
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May 2022 by bradley foust
They think money grows on trees and charge accordingly but they keep good hours and have an assortment of things which would be special order from most other yards so it's often worth giving them a call. Overall it's alright.
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March 2022 by Motorcycle Nut
Miles was great to work with. Good people skills.
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February 2022 by 85 TxAggie
Went there for the great price on propane. Very nice store.. seemed to have a little bit of everything. People behind counter were helpful and courteous. This will become my first stop for hardware, propane and other things for the house.
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October 2021 by Morgan Davis
As a contractor buying a few small things it's no problem, but every time I put in a larger order with you guys and have it delivered it's a headache. It would be really be nice if you guys had a time window you delivered in. Instead you tell me you have no way of knowing what time. I try to keep my customer informed and make sure you dont put a whole lumber package in the middle of my customers driveway again.
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October 2021 by Keila Mingo
The owner is extremely unprofessional and rude. I definitely would not recommend this place.
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June 2021 by Matt Medalia
First time ever in the store and the cashier made fun of me, my wife, and elementary school kid. The others employees seemed to join in so I didn't and don't expect an apology. Will go to Lowes next time.
