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November 2023 by Rg R.
Torch your car first. I spent 10+ hours, had to rent a car twice, and finally take my car to another shop to get the catalytic converters put on correctly. Add to this the owner decided that I needed to have my break system flushed at $37.00 for a bottle break fluid. When I complained they gave me a refund on the break fluid flush (only because he got caught trying to run a scam) and when took the bill from the other shop in for them to make it right he refused saying I should have brought it back to him! He can't get it done twice I'm going to bring it back a third time? The entire ordeal cost me over $5000.00. Never again! Ask around....
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November 2023 by sean elowski
Good honest auto repair shop. I had brake pads, rotors, fluid, new tires, plugs and coils replaced. It was easy to schedule and gave a realistic time for completing the service. I would recommend and use it again in the future.
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October 2023 by Matt Silva
$600+ for a motor mount replacement. Told me that there was a 4th mount that they had to special order and wanted me to come in the next day. The rattle persisted because of the one bad mount. Only to find out that there is no 4th mount and the rattle was because they either never put the bolts into one of the mounts or put them in finger tight and the fell out immediately. Also never replaced the bolts for my air intake. The second star is because they have been honest with me in the past.
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October 2023 by Lynn E
I have a BMW with a difficult diagnostics problem. The technicians at Walts Auto were able to find the problem(s) and fix it. As a woman I know that finding a auto shop you can trust is difficult. Everyone at Walts made me feel welcome and kept me up to date at every step so there were no surprises. A huge shout out to Ted and Vance for explaining the work so that I could understand. Honest shop are bust shops and Walts is one of the busiest; .however, I wouldn’t go anywhere else!Services: Exhaust
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October 2023 by Brian F.
We were very impressed by both their knowledge and friendliness. Very easy to work with (which, face it, isn't always true of car mechanics).
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September 2023 by Luis P.
I had a problem with X1 driving from Los Angeles Ca to Port Orchardan ended taking the car to Walt's based on previous reviews. God choice, they took the time to find out which was the problem and did what only was needed. I was able to drive back with no problem and the car is still running fine
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September 2023 by Lynn E.
After getting rooked by a used car dealer in Tacoma leaving me with a car that barely ran I needed a honest shop to help me get my car running. The folks at Walts Auto were incredible! They took the time to troubleshoot repairs that most European repair shops couldn't figure out. Now I have a car that runs beautifully and for far less than local repair shop quotes. Also, a huge shout out to Vance and Ted for keeping me informed of the progress being made! If you are looking for a honest, reliable shop, look no further than Walts Auto!
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August 2023 by Bobbie Bauwin
I check reviews and do them. A way to evaluate risk to me and support local... I take with a grain of salt. I care for my car with an eye to keeping it along with managing cost. My mechanic closed. This was my first attempt to try this biz with an oil change. Exactly what I needed from beginning to end +. Open on Saturday!! Fair price with extraordinary customer service! Let me know to check the front brakes next oil change. Confirmed dirty air filters which I knew but had not mentioned. No pressure just info. You can do it cheaper? Then do it. You want good service and not to feel bent over... then this is your place. Even pulled my car up to the front door. Just leave some Saturday spots for my car because I will be coming back.
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August 2023 by Elizabeth Sunset
I have moved 40 minutes away, and I still bring/tow my car here! Best mechanics, amazing customer service, and fair prices. I have never been talked down to because I am a woman, and these guys know their stuff. 100 stars!
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July 2023 by Stephanie Hahn
I took my 1996 motorhome to Walt’s because their website indicates they do RV repair. My motorhome had been driving without any issues until I was out on an adventure a few weeks ago. While driving, I noticed my speedometer bouncing around intermittently. We made it to our destination that evening without any other issues. The next day, the motorhome was driven 150 miles home and the speedometer was bouncing around the whole time at this point. After getting off the highway, the transmission started shifting hard and inconsistently. After a bunch of research, I found the speed sensor on these E350s also impact the transmission and shifting. Walt’s told me I needed a new transmission and quoted me $5600. I asked multiple times if it could be the speed sensor causing the issue but they told me “no” without even offering to change the speed sensor. After paying $150 in diagnostic fees, I took my motorhome back to my house and changed the speed sensor myself. A simple $40 fix saved me from having to buy a $5600 transmission. After driving the RV 400 miles this weekend without any issues, I’m completely disappointed in Walt’s and am upset I paid $150 for absolutely nothing. Never again will I take any vehicles to this place.
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July 2023 by Melissa Trudeau
Took my car into them for some hub work and axle work. They are very friendly and kept me in the know of everything. GREAT SERVICE AND EXCELLENT PEOPLE. HIGHLY RECOMMEND THEM !
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July 2023 by Tamra Lyon
The manager & guys that work there are really good & they did great work on my car. I trust them very much. I will recommend them to my friends.
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July 2023 by pamela a palmore
Excellent Service, and very professional, and very kind n friendly They went with me beyond and did sometime for me free, Thank you, Differently use them for any service, I recommend tham
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May 2023 by fernando garza
Went to get it looked at for a cylinder one misfire. Was quickly called back saying my battery was the problem. I know a little about cars so quickly knew that couldn’t be the problem. They offered to change it for $250 but I decided to change it myself. $60 and ten minutes of my time at Walmart saved myself $190. Asked them tore-diagnose with the same $150 they charged me initially and they graciously agreed. But justthis once. Walt’s reached out and said the next morning it was the alternator and it would be $1500 and four weeks to get the part. A little skeptical (never heard of alternator giving P0301 code) I got the alternator and installed it along with a knew serpentine. Guess that wasn’t the issue. Cars still out of commission. I want to find a good mechanic. Unfortunate first encounter
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May 2023 by Google user
Went to get it looked at for a cylinder one misfire. Was quickly called back saying my battery was the problem. I know a little about cars so quickly knew that couldn’t be the problem. They offered to change it for $250 but I decided to change it myself. $60 and ten minutes of my time at Walmart saved myself $190. Asked them to re-diagnose with the same $150 they charged me initially and they graciously agreed. But just this once. Walt’s reached out and said the next morning it was the alternator and it would be $1500 and four weeks to get the part. A little skeptical (never heard of alternator giving P0301 code) I got the alternator and installed it along with a knew serpentine. Guess that wasn’t the issue. Cars still out of commission. I want to find a good mechanic. Unfortunate first encounter
