Computers near Port Townsend, WA

“I went in to get a wireless card replaced in my Asus laptop and WOW. My husband had said this was a great place, but I was there on a Friday afternoon for over an hour and they were busy. I was startled by how many people came and went and how their needs were so politely and professionally handled. It was like watching a well-choreographed ballet. Robert is the computer expert and his sidekick Jackie is clever, smart and so kind---a true people person. People came in with all sorts of things and they were handled with such sensitivity and grace. Port Townsend is a town of older people and all levels of knowledge in the tech realm. There was a high entertainment value in listening to everyone's stories and needs handled by these two. I had phoned ahead to have them order the part and I made an appointment for installation. Robert is smart and efficient. It takes a lot to impress me but I am still absorbing the old-school care they took with each person who wandered in. I will be back. They handle all sorts of computers and have quite a few things on hand such as cables and such, but can order in other items. They built a custom computer for my husband and they do data recovery and more. People come in often having clicked improperly and populated their machines with malware. Travel from wherever you are to get to this place it is such a breath of fresh air. His pricing was more than fair and every step of the way they were just so considerate and kind. Bravo!”

“I am a professional photographer and computers are an integral part of my business. Whenever I need help with my computers, I go to Hadlock Computer Services and they've always taken care of my issues promptly and completely. The people are knowledgeable and efficient. That's just what I need. If you have computer problems, go to Hadlock Computer Services. You'll be glad you did!”

“The power supply on my computer died. The computer is 12 years old and really not worth fixing. But the data on that computer is really quite valuable. Of course I made a backup of that SATA disk drive before I came to Oak Harbor, and that backup is sitting on a shelf... in Seattle. However, the data on that drive is probably okay. So all I need to do is get the data off of that drive. My first thought was, "Okay, I will just go to Walmart or Office depot and get a USB to SATA cable for on the order of $10-$20." Except that none of those places actually had the cable in stock. The nearest place that actually had one was in Seattle, and if I have to go back to get the cable, I might as well just get the drive off the shelf and recover that way. So then I went to Pioneer computer, and explained to them my problem - with the complication that the file system on that drive is EXT4. No problem, "Kenny" knows all about Linux. He recovered all of the data I needed, ahead of schedule and precisely on budget. Here is the best part. They knew that they could sell me a new computer, that I could use with that disk They had a couple of dozen machines for sale, at what I thought were reasonable prices. They did *not* try to sell me a new computer. An important caveat: They're busy - as all successful businesses are. So they are not so good at returning phone calls, at least not today. But if you go there, in person, then they will take good care of you, right away. When I was a sysadmin, I used a similar system to triage my work load. E-mail: low priority. Phone call: medium priority. In-person: highest priority. Zoom call: a little complicated. Nice work, Kenny.”