O'Reilly Auto Parts store #3939 in Port Townsend, Washington, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program for one-time projects with a refundable deposit. The staff is consistently friendly, helpful, and attentive to customer needs, creating a welcoming and positive shopping experience. Customers appreciate the store’s extensive stock, extended hours, and clean environment. In an emergency situation, staff members like Adam have gone above and beyond—rescuing customers by quickly finding the right parts, explaining how to purchase online, and even delivering parts directly to customers in urgent need. The store’s knowledgeable staff, especially those with a genuine dedication to customer service, have earned high praise for their quick assistance and willingness to answer questions. Overall, O'Reilly Auto Parts in Port Townsend is known for its reliable service, quality parts, and friendly atmosphere, making it a trusted choice for auto maintenance and emergency needs in the community.
I recently purchased an alternator for a 2015 interceptor 445 dollars. Then I learned that they price match I didn’t know this. So I found one online same one 155 dollars and they are going to refund me the difference very awsome superior in customer service more business thank you
May 2026
Fast friendly and helped me in and out of the store in 5 minutes with what I needed.
January 2026
Morgan was super helpful - went above and beyond and walked me through several possibilities and options with my tail light problems. Ultimately helped me fix most of the issues.
