Port Townsend Computers is a highly regarded computer repair and service shop located in Port Townsend, a town known for its older population and varying levels of technical expertise. The business has earned a reputation for its exceptional customer service, knowledgeable staff, and ability to handle a wide range of computer-related issues. According to customer reviews, the team at Port Townsend Computers, led by computer expert Robert and his assistant Jackie, consistently provide a professional and personalized experience. Customers praise the staff's polite, considerate, and efficient approach, which is described as a "well-choreographed ballet" as they cater to the diverse needs of their clientele. The shop offers a range of services, including wireless card replacements, data recovery, custom computer builds, and malware removal. Customers appreciate the staff's ability to explain technical concepts in layman's terms and their willingness to go the extra mile to ensure customer satisfaction. One reviewer noted the "old-school care" provided by the team, highlighting their sensitivity, grace, and attention to detail when handling each customer's unique situation. The business is also praised for its fair pricing and the availability of a variety of computer-related products, such as cables and accessories, on-site. Overall, Port Townsend Computers is widely regarded as a reliable and trustworthy destination for computer repair and service, with customers consistently recommending the business for its exceptional service and expertise.
Service is excellent!! Very helpful, has taken care of all of our needs, thank you PT Computer ?
May 2023
I reached out to PTC with a 2in1 laptop with a broken screen. The team at Port Townsend Computers provided excellent customer service, kept me up-to-date with the progress of my computer, and were able to explain things in laymen's terms. I would highly recommend this company for computer repairs!
October 2022
Great repair / service shop. Had exactly what I needed - a laptop charger and a USB cable. Friendly and informed staff were welcoming and helpful.
