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December 2023 by David Miller
I have been with this bank for 17 years and have always found them to be extremely helpful and professional!
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October 2023 by Lawrence Brandt
Looking for a US Bank with a coin machine, I called the Port Townsend branch and got the reason it’s impossible to find. Austin told me, “It’s not worth our time.” Really??? One of the banks reasons for existing is to recycle money back into the Federal Reserve system. And customer service is “not worth our time”???
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July 2023 by Kristi Kosbab
Low on staffing so you can't go in the bank unless you have an appointment. So much for visitors getting service, you get to stand at the driveup. The teller laughed at me for asking him to count my withdrawal, great training! He stated they were laid back here, is that why you won't let anyone in???
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March 2023 by Brent Baker
Since when does a bank close for lunch? Do they not know about staggered lunch breaks? At the very least they could post the lunch closing on the website. Waste of time driving 20 miles to do banking and the doors are closed in the middle of the business day.
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March 2023 by Steve Peters
Their random hours have left me no access 4 of the last 6 trips to the bank. No reason to think they close at 4, missed by 10 min last week. Checked hours, went back yesterday and closed for lunch. Lunch closing not posted!
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December 2022 by J. C. (Blue Jeans)
Looks like this local branch took off early for the Vets Day holiday.. I've called them multiple times since 2 pm, and they don't even answer their phone, it just goes dead or else it goes to a tape stating that they cannot answer the phone, (yet they are supposedly open!), due to some possible environmental disruption..NOT! They never are available when I need to ask them a question, even though I call during business hours listed on their website. When I finally got transferred to the national US Bank switchboard, they also had trouble contacting this US Bank branch, and could only tell me they have no idea why they are not answering their phones. Terrible service unless you don't care that they are so sporadically in operation!
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May 2022 by Joseph Ming
Awesome staff here at this branch. They was able to help me out in my time of need. Thanks Austin!
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March 2022 by Janice Ava Roland
The Port Townsend U.S Bank has the best Team I have ever worked with, and I have been with U.S Bank for about 38 years…most of that time in Seattle. From the bank manager to the clerks, everyone goes out of their way to help, they are knowledgable, and offer a warm, beautiful small town vibe of community, and friendship. Love these folks!
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July 2020 by Beth
Great to find your home town bank available when your out of town. Drive up available...lots of parking space provided as well. Little resting spot while you wait for the ferry
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May 2020 by Liz Duncan
Great to find your home town bank available when your out of town. Drive up available...lots of parking space provided as well.
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July 2017 by Ali Dyche
The employees are so helpful and easy to deal with.
