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May 2023 by April Matzenbacher
I have always received great customer service from Wells Fargo...20+ years
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August 2022 by Pokeimmortal
I went in here to open a account had a little bit of trouble. Trying to use my app, and was helped by the new staff.
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July 2022 by Megan Houser
Bank is always closed and ATM is either broken or out of money because A LOT of people use this branch. Now we have to incure fees from other ATM use AND Wells Fargo to use them or drive AT LEAST 45 MINS OR MORE to get to a woking bank!!! Over a year is not temporary!!!! Don't apologize with words. Fixing the issue would be a real apology!! If you can't make it easier to get to a bank don't charge late fees when we can't
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February 2022 by Beth Clark
Branch has been "temporarily closed" since early in pandemic. No notice of when it may re-open, if ever. WF corporate does not respond to several emails as to when if ever this branch may open. Moving banks.
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October 2021 by Susan Johnston
Well this explains why there was a homeless man camped out and sleeping in front of the branch door on October 22, 2021. Had to practically step over him to get to the cash machine.Didn't realize this branch was closed. Must I drive to Sequim then for "banker" services?
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October 2021 by Reece
Nothing wrong with this branch in the past, just wondering why it hasn't reopened yet.
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May 2021 by Lynne C.
I am so done with Wells Fargo. Always broken ATM, no drive through. Every other bank in Pt Townsend is open. Walk in, drive through. Have to drive 30 miles to another branch. Lost my business.
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January 2021 by Ken B
Branch is closed due to the pandemic, this review covers now and pre pandemic times. The ATM at this branch is broken CONSTANTLY!!! Over 50 percent of my attempted uses this atm is out of service or having some other problem. When there were employees in the branch they could not care less about the problem and did not seem concerned with rectifying the problem. Multiple phone calls to Wells Fargo about the issue have done nothing to improve the problem. Just open an account with Navy Federal, their atm accross the street works perfectly all the time.
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June 2019 by Shira G.
I've always had very friendly, courteous, and professional service at this branch. I actually think it's more a symptom of the lovely people in Port Townsend than the bank itself. I've been to many horrible branches of WFB in California and elsewhere. But I'll take the welcoming local service gladly and gratefully. That's why I love living in this wonderful community. As far as the bank itself, if I wasn't so financially immersed and entangled with multiple financial products, I would have left them a long time ago. I despise their ethics and questionable practices. Hopefully I'll be able to do something about that someday. Meanwhile, this review is about this branch only. They're not responsible for the policies and restrictions of their corporate office, and they seem to do their best to make my experience as pleasant as they can under the circumstances.
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January 2019 by Deanna Graves
They require a "banker", who is part time and rarely available, to service your account. Good luck in closing your account! I was told to do it online but that didn't work either. What a time suck! Never again.
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September 2018 by Jason J.
Worst Wells Fargo Branch EVER!! I am over in N.Carolina where Hurricane Florence came ashore. Unfortunately I was in a bind and asked my family to deposit $200 cash in my account, so I could by Food & Gas... Apparently Wells Fargo changed their policy several months ago & will no longer accept cash to be deposited into ANYBODYS account that wasn't theirs...they then said a check was ok but cash wasn't???? Why?? My parents did not want to do this in fear that I wouldn't have access immediately to the funds. Several bank tellers including the bank manager ASSURED my parents that the money would be available EVEN tho it would NOT show the money available. They ASSURED my parents that because it showed $200 pending, I would be available to withdraw up to the $200 or USE MY DEBIT ANYWAYS!!! WRONG...after sitting on hold for 20 mins and being passed around from supervisor & executive supervisor, I was told there was nothing WELLS FARGO could do, EVEN THO THE MONEY WAS DEPOSITED & SHOWED PENDING!! THANKS WELLS FARGO FOR NOTIFYING YOUR CUSTOMERS OF CASH DEPOSIT CHANGES I guess being stranded in a disaster area with no food or gas ISN'T Wells Fargos problem & neither is the employees misleading & Lying to people! As soon as I can I am closing my acvount & will NEVER BANK WITH WELLS FARGO AGAIN! I should have known better than getting suckered in to closing my BANK OF AMERICA account in lieu of Wells Fargo...NEVER AGAIN
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March 2017 by Nick Parry
Wells Fargo has to be one of the worst banks. If you care about positive change in your community, you shouldn't bank with one of the most selfish corrupt banks in the world. I took them to the cleaners and destroyed my credit to do it, and I'm f'ing proud of it :)
