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July 2025 by Cade Ferguson
It’s appalling that you cannot ever answer the phone. What a useless pharmacy
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June 2025 by Paul Nash
I am new to CVS The team has been helpful in my transition especially Juliana
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February 2025 by tom townsend
Pharmacist handled prescription for kidney stones in a fast and professional manner many thanks
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January 2025 by Tom Friend
Sloooow.
That is all.
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October 2024 by Jureen Keeney
Friendly and helpful
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September 2024 by Mahdi Albassam
Nice neighborhood pharmacy with a good variety.
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June 2023 by Jon
Consistently understaffed and long wait times.
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October 2022 by Reviewing R.
Do not get photos printed here They are horrible quality and way overpriced. Going to get them reprinted at Walgreens
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August 2022 by A K.
Worst pharmacy I've ever been to. At first I thought they were just overwhelmed with taking on all the new patients when Kitsap pharmacy closed and I felt bad for the staff when customers would get impatient with them, but it's been over a year now and their practice is just unacceptable. They are SEVERELY understaffed - I've been the only person in line and still had to wait over 15 minutes before anyone acknowledged me beyond brief eye contact. It's impossible to get ahold of them by phone (even when doctors call directly), they're extremely disorganized and always always always late on prescriptions even when you get a text/app notification that they've been filled (I pick up 2-3x/mo), they're known for messing up prescriptions by giving the wrong quantity OR just straight up the wrong medication, either won't notify you/your doctor if there's an issue filling an Rx or will give you/the doctor insufficient/incorrect info as far as the issue, will often tell you they didn't receive a Rx request even though your doctor has verifiably contacted them, etc. I can't tell you how many times I've had to go through withdrawals from medications I've been on for months and need in order to mentally function just because they made a mistake and the prescription lapsed, and I can't even imagine what it's like for others who's immediate health could be critically endangered by this pharmacy's mistakes. CVS corporate seriously needs to do something about this - at the absolute bare minimum they need to hire way more competent staff.
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July 2022 by Joe B.
For a second time in 6 months I stopped by CVS to pick up a prescription and was told my doctor didn't call it in. The first time I got all over my doctor for this despite him swearing he had called it in. This time they said the same thing which I knew was incorrect because I was sitting 5 feet from him when he called and left a message on their machine with my details. This pharmacy really needs to get its act together.
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March 2022 by Aric H.
ABSOLUTE RUBBISHThis place takes the cake at wasting everyone's time and CVS as a larger entity makes efforts to push Rx's to the point of undermining insurance coverage.EXAMPLE:Pull up to drive-thru; first and only car8:40 before any pharmacy interactionAsks name + birthday; confirms pending Rx's5:20 provides Rx's15 minutes.This is after sitting in line for 23 minutes the night before and having to pull out to pick up a child on time and leaving empty-handed.I think this is literally the worst drug store in all of Kitsap county.
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January 2022 by Ajp Life
No one ever came to drive thru. Which sign posted on window stating "covid testing in progress". We went inside which had many customers waiting. A woman crying in pain stated them being short staffed was delaying her medication. The pharmacist handed her a job app and told her find someone they could hire. Then we waited to ask if testing available there and pharmacist says "NO". Then TAKE THE SIGN DOWN and suggest finding someone with a lil more respect with patients. People in front of us in line were cars as well IGnored at drive thru. They were now left waiting inside at counteR for New vehicles just pulling into Drive thru. Poor experience my family will never return here.
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October 2021 by Jenna E.
if I could give this cvs location in Poulsbo negative 5 stars I would. I was in town visiting from another state and I needed more blood pressure medicine, and I called this location over the span of several days and was kept on hold FOR OVER AN HOUR each time and they never answered. When I went in to see what the deal was, I heard the phone ringing off the hook and they ignored it saying "we are too busy to answer" when the place was completely dead. They are lazy, seem to take 30 minutes for each customer and several people in line said they are known for med mishaps. They need to get better, trained staff. GO SOMEWHERE ELSE
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September 2021 by Brian G.
Just had to jump on the bandwagon, This CVS is awful. When the app tells you your scripts are "in process", don't believe it. They won't do a thing until you call or go in. This is the case even if your scripts are on auto-fill. Even when you go in, you sometimes have to wait up to 2 hours to get a script filled. This used to be a decent pharmacy, but no more. They are understaffed, unfriendly (and sometimes creepy) and care nothing for their customers. Can't believe CVS Corporate hasn't done anything about this.
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August 2021 by Hannah P.
Similar what others are saying. Ever since i switched over from Kitsap Pharmacy, they've never had my prescription on time. I even asked for them to auto fill and they still don't do it on time. Its hard to skip days where I don't take my medication and I have had to do so in several instances. It's very unfortunate and incredibly frustrating. I gave them one last chance to redeem themselves but the same exact thing happened as talked about in the previous paragraph. finally decided today I am going to switch over to another pharmacy because they are terrible at getting ahold of as well as communicating to their customers.
