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October 2023 by stacey pacquette
Condescending, rude, and demeaning.Thought the folks at this shop would help my 17 year old daughter replace the gas cap for her car. Instead they made jokes and teased her as if she'd lost, ran over, or left the gas cap behind somewhere. Then tried to justify giving her a hard time. For a young women to walk in to a parts store looking for some help you all made her feel pretty embarrassed. Instead of seeing an opportunity to help someone out and reinforce a young person's confidence you insult her and make the world just that much worse.Hope your business goes down the toilet!
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September 2023 by Dell O'Malley
They carry the air brake coupler to fix my bad line
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August 2023 by Don Beckham
They had the car oil that I needed. The salesman was friendly and helpful. Great layout of store. Easy to find what you need.
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July 2023 by Raymond Sagdahl
They always seem to have the parts I need in stock!
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June 2023 by Nadine “Renaissance Woman” Nagamatsu
Had a great experience with Jeremiah. I came in needing 3 things, and left with all-3 items in under 5-min. He was kind, helpful and knowledgeable. I thank him for his Service - both Veteran and Customer-wise. Wiper fluid, oil, tire pump ✓
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June 2023 by Brian Churchill
Good service. All you need in one place.
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May 2023 by Geoffrey Gallaway
Great deal on parts and knowledgeable staff ready to help!
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May 2023 by Chris Tallon
Above and beyond service. Knowledgeable staff, great selection. 10/10 will recommend and rely on Napa for all my auto parts and accessories as well as advice. Support local small businesses!
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May 2023 by The McCreas
Simply a home town buisness from their customer service to their knowledge with vehicles.This NAPA location is special. Every time i go in, i feel welcome and have my questions answered and issues resolved.My son will visit with me sometimes, and when he does, they always tell him to pick out a hot wheel. If that isn't small town mentality!
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May 2023 by Darin Erickson
Smart staff very helpful and knowledgeable
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March 2023 by Paula D.
Kudos for Ron at Napa Auto Parts in Poulsbo! Not only was he helpful and courteous, he changed my headlight bulb that was put in incorrectly. Really made my day! Thanks again and highly recommend them!
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January 2023 by Christian Prantil
In knowing that the employees of Napa are underpaid for the knowledge necessary for that job ~ Most are yet friendly & willing to go the extra mile in assisting their customers(As we all feel it, this is becoming more & more unusual in today's job placement finding typical out there is the customer has to do all the work & still pays the price = No wonder places like Napa are getting harder & harder to find these days, other businesses just don't get it.)...Suggest Napa for also the inventory that is relevant to necessities rather than going into competitors that have 50-100 different air-fresheners taking up space = A better/quicker availability than competitors in parts that are more needed...
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January 2023 by Carter S.
Walked in this morning, three employees working. No acknowledgment of my existence. One employee was loudly talking about highly personal political views and conspiracy theories while using profanity. Walked out. I'll spend my money elsewhere.
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September 2022 by Bandit revolts
Only place within 100 miles that had the parts i needed in a pinch, very helpful and knowledgeable staff thanks guys 10/10
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September 2022 by Vann M.
Every time my car is breaking a part or needs oil Napa has it all and it good quality for the price. Thank you Napa for the years of great service