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July 2022 by Ray Apodaca
Dr Hoffman is the best doctor that my wife and I ever had. He truly cares about each and every one of his patients and really listens to them. He fully explains the plan for treatments and fully answers any questions. The staff are very professional and friendly. They treat you like family
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February 2022 by Carol C.
Dr Brad Anderson is very unresponsive. Doesn't seem to care about his patient's health. I leave a message every hour or two all day long and no response. Basically worthless.
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January 2022 by Kat Mclaughlin
Dr. Power is exceptional. However all "spillover" calls are sent to message service Individuals who are less than stellar. Absolutely livid about having to repeat incorrect information, wrong information forwarded, transfers that only get me back to the message service, and asked to repeat all the information I've already given. It's time to downsize staff.
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January 2022 by Kathleen Kat McLaughlin
Dr. Power is exceptional. I've never waited more than can 15 minutes after checking in. However, there has been an increase in staff between the patient and the physician that complicates matters. Instead of increasing efficiency it is causing redundancy for the patient. I've had individuals other than physicians discontinue a prescription that is dangerous to stop abruptly. If I dare ask a nurse to double-check a prescription that has already been incorrectly prescribed, not only do I expect a surly reply, the prescription count is incorrect for the second time. During this last year I have only reached the front desk one time, and was told that all "spillover" calls are sent to message service Individuals who are less than stellar. Absolutely livid about having to repeat my name three times as if she is talking to three different individuals, the caller, the patient, and what is my name! I'm having to respell my name. Instead of being transferred to the prescription refill department, I'm transferred back to the message desk and asked yet again all my pertinent information. My frustration began before the pandemic when additional staff was hired. If staff finds this process efficient, it is to the detriment of the patients. It's time to downsize. Once Dr. Power retires and if the situation isn't corrected, I simply may have to accept less quality of life instead of being made to feel I'm the problem instead of the unqualified and unprofessional individuals who are causing such consternation.
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October 2021 by Diane Barrie
Been a patient for 15 years and NEVER can get ahold of them...only can get the call board...SO frustrating. She won't renew my prescriptions w/o an app yet you cant get an appt if you cant reach them
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August 2021 by Matthew Hahn
Well organized and executed covid-19 drive through vaccination days. Was in and out in less than 20 minutes for each shot! Couldn't have made things any easier.
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February 2021 by Diana Kleiven
Always great and explains medical items.Goes the extra mile to help you and your family.I always have good experiences with this clinic.
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January 2021 by Ramil Delacruz
Dr. Brad Andersen & his staff are awesome!He's been my primary doctor for years now!
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November 2020 by Susan Bassett
Wonderful caring doctors. Very responsive!
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September 2020 by Roger Libby
Dr. Charles Power is superb, thorough and reliable. I have seen him for many years. As a membership practice I get immediate help. I would not want any other doctor. He makes referrals and he is always direct and helpful. Highly recommended!
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June 2020 by Victoria M.
New patient visit. Weighed fully clothed with my jacket on and keys, wallet and cell phone in my pockets. Discussed past medical history with Dr. Brad Andersen who was nice, but told me that I do not have depression but I should try an antidepressant for fatigue- one that has a side effect of fatigue, but causes less fatigue than other antidepressants (huh?). He had none of my old records to determine exactly what was tested thus far, but had no hesitation to start me on a new medication that was not indicated for my concern, nor did he explain to me why he thought I should be started on the medication when I asked. Physical exam consisted of me sitting in a chair, fully clothed, while my heart and lungs were assessed through my sweatshirt- I would be interested in seeing what was documented on my physical exam. Was told I would be followed up on after they receive the records from my previous primary care provider. It's been almost two months and no phone call. They have been recommended by many people, and I am trying to understand why.
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May 2020 by Marlene M.
Good health care is so important, and Sound Family Health is the best. The facility is top notch. I have been a patient of Dr Power and Dr Anderson, and they are amazing. Each doctor knows who you are, spends time talking to you. They listen. They care. The location is great, just off the freeway in Olhava complex in Poulsbo. They are a members only facility. It is not much, and SO worth it just to know that you are part of a team that cares about you, cares about your health. Having a great doctor is great peace of mind. I'm not sure if they have room for more members, if not I recommend getting on their waiting list. They are awesome.
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December 2018 by Linda C.
Dr Teresa Anderson I am extremely satisfied with the care that Sound Family Health provides. The front desk receptionist, the medical assistants, the billing department and the doctors are always pleasant and efficient. Within minutes of checking in, the MA calls me into the exam room. When she is done taking vitals etc., Dr anderson enters within another few minutes, right on time. I am always amazed the shortness of my wait time. My primary physician is Dr Theresa. Her bedside manner is excellent. She is thorough and patient. She listens well and never seems to be in a rush. I am also impressed by her diagnostic and treatment skills. I am a retired RN, now 72 years old. I consider Dr T. Anderson the best primary doctor that I have ever had. On a few occasions, I have been treated by Drs Brad Anderson and Dr Powell. I was also quite satisfied with the treatment they provided. I never hesitate if Dr Teresa Anderson is unavailable, to see one of the other three family doctors.
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August 2018 by Maggie Colson-Hansen
Efficient, comprehensive, 5 star care!! I never have to wait more than 5-10 minutes in the waiting room. Diagnostics are located in the office. Staff are sweet and knowledgeable and Dr. Hoffman is the best!!
