U-Haul Neighborhood Dealer is a reliable moving truck rental service that offers great staff and typical U-Haul equipment. Customers can rent a large moving truck in as little as 5 minutes, with a turnaround time of less than 24 hours. The staff is described as friendly, helpful, and welcoming, going the extra mile to assist customers, even during challenging situations. However, some customers have experienced frustrations with the service, such as last-minute changes to their pickup location and a lack of fleet management, which can impact the overall customer experience. Despite these challenges, the majority of reviews praise the convenience of the location and the overall quality of the rental experience.
Great people. Easy rental. Accommodating. I will be back.
January 2026
North Kitsap Moving and storage was fantastic. However U-Haul made a huge mistake sending me to a location that did not have trucks. An uber dropped me off at 7am in the pitch black in the middle of nowhere with an office that was closed and left me scrambling to find a replacement truck. Shame on you, U-Haul
October 2025
Top notch location! They understand what customer service should be, and provide it well! Highly recommended!
