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July 2023 by Ivan Mow
Best auto repair service I’ve ever had. True to their motto, they’re the most honest and most reasonable auto repair shop I’ve ever been to!I will definitely take my business there again.Services: Auto engine diagnostic
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July 2023 by Tim Flagg
As a full traveler I had 4 days scheduled in Prosser and time had come to service the truck. Dale went out of his way to fit me into his schedule to get the maintenance completed. Staff was friendly and courteous. I received a follow up call the day following to confirm the all is well. I couldn't be happier with my experience at McIntyre!
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June 2023 by Connie Concienne
I took my car in on a Monday to see what was causing it to seem like the transmission was missing. Dale found the problems, fixed them and called me to pick up my car on Tuesday! WoW! Didn't expect him to finish that quick. My car runs great now and I couldn't be happier!
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March 2023 by Jim Musselman
I have been going to McIntyre's for over ten years. Dale has always taken great care of my vehicles and his prices are more than fair. He goes the extra mile and always backs up his work. I have several kids that have moved here and they all go to him as well. He treats everyone like they're family. I have referred several friends to him and they've all been impressed. You can't go wrong!
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February 2023 by chris hoyle
Dale knows what he is doing, had my car fixed quick! I highly recommend McIntyre's.Service: Engine repair
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November 2022 by Will Downs (ChevyGuy02)
My Honda started misfiring bad on my way home from the Tri cities, engine light started flashing at the Prosser exit, so I get a hotel and the girl at the front desk recommended McIntyre Auto Repair. I’m glad I took her advice because Dale and his team found the source of my car’s misfiring issues and had me back on the road the same day! Car’s running good as new! Could not be happier with my experience here. They know their stuff.
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October 2022 by Carla Dodgson
These guys are friendly, experienced and trustworthy. Thanks for your professional service!
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August 2022 by Laura Breeze
Dale's is a good place to take ur cars or trucks too
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July 2022 by Mark R.
I went in for an oil change and was told that my car would need a new radiator. I was quoted about $1200.00 for the repair. I declined to have the repair done. I used another auto repair shop for my next oil change. I was informed that whoever did my last oil change striped the oil plug and my oil pan would need to be replaced. I spoke with Mr. Mcintyre about the oil plug issue, and he said he would fix the plug for free at my next oil change. Later my car started to have a water leak problem. I spoke with Mr. Mcintyre about the quote he gave me for the radiator repair. He stated without looking at my car he not diagnosis the issue, which is reasonable. I then took my car to the dealership and found there was no issue with my radiator at all. I spoke with Mcintyre "or an employee" again and told him the dealership found no issue with my radiator. At that point i was told he had no idea about our previous conversation about car. He said that I was rude to him and that i was an asshole. He hung up on me, I called back Mr. Mcintyre answer the phone and told me he would not repair my car and said he would see me in court and hung up on me. So, he ruined my oil pan and said I needed repairs to my car which I didn't need. People think twice about having any repair done at his shop. Everything i have stated has been documented and is the absolute truth. I will be taking him to court.
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June 2022 by Michael McAuliffe
My Honda Odyssey started running rough in the middle of a long road trip. Dale McIntyre diagnosed our bad fuel pump in about five seconds. And in spite of being obviously very busy with other jobs, he took the time to order a new pump and got it installed by the following morning. He was kind enough to recommend a hotel and arranged to have his employees drive us to and from that hotel. A day after after I paid and left, Mr. McIntyre even texted to make sure everything was running smoothly. Everything was, and I couldn’t have been happier.If you ever need a mechanic in Prosser, head straight to McIntyre Auto Repair!
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February 2022 by Kellie Bauman
Wow, what an unbelievably amazing, customer oriented place! You can trust them completely! I have had a handful of issues, and brought my girl (2011 Ford Fusion) in to figure out what all she needed. They located and fixed an issue that I've had other places look at and say there wasn't anything wrong, so I've been going through tires like crazy. They explained everything needed and walked me through making a plan.The first time I brought my car in, I was on a tight schedule to make a flight. They got me out in record time, just as promised. Prices are extremely reasonable, and more than that, you can trust their word on necessity and priority of fixing multiple issues.Services: Tuning
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October 2021 by Andrew
We had to stop by while on long distance drive due to low air in a tire. They got us in right away, patched the tire and got us back on the road quickly at extremely reasonable price. Highly recommend!
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September 2021 by William Baldwin
My new-to-me vehicle broke down on WA221, a remote country highway while en route from Washington to Nevada. After my insurance company finally got a tow company to retrieve my vehicle almost 24 hours later, they took my vehicle to McIntyre Auto Repair.I called before the vehicle arrived to ask if they could squeeze me in to their rotation, and though they were quite busy, they did so. In fact, I arrived at the shop only a few minutes after the tow operator informed me of the drop, and Dale and one of his staff were already assessing my vehicle.Dale is honest, professional, and to the point - what more could you ask for. He didn't gouge me like he could have, as a stranded motorist, and he and his crew had me out the door in only a few hours (luckily no parts were needed, as wiring came loose and was cut by the serpentine belt). This was after doing a thorough vehicle diagnostic, as I informed him the vehicle was new to me, and also after a thorough road test on the freeway.I would strongly recommend McIntyre Auto Repair for anyone who lives near Prosser, as well as the stranded motorist in the area.Services: Electrical
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August 2021 by William B.
My new-to-me vehicle broke down on WA221, a remote country highway while en route from Washington to Nevada. After my insurance company finally got a tow company to retrieve my vehicle almost 24 hours later, they took my vehicle to McIntyre Auto Repair. I called before the vehicle arrived to ask if they could squeeze me in to their rotation, and though they were quite busy, they did so. In fact, I arrived at the shop only a few minutes after the tow operator informed me of the drop, and Dale and one of his staff were already assessing my vehicle. Dale is honest, professional, and to the point - what more could you ask for. He didn't gouge me like he could have, as a stranded motorist, and he and his crew had me out the door in only a few hours (luckily no parts were needed, as wiring came loose and was cut by the serpentine belt). This was after doing a thorough vehicle diagnostic, as I informed him the vehicle was new to me, and also after a thorough road test on the freeway. I would strongly recommend McIntyre Auto Repair for anyone who lives near Prosser, as well as the stranded motorist in the area.
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June 2021 by Phalanxander
My car developed a faulty tensioner during the middle of a road trip, and my girlfriend found McIntyre was nearby. They took a look at the car as soon as we got there, confirmed the tensioner was bad, ordered the part and replaced it all in about a half hour. Yamel, the tech, showed great customer service and had us on the road in no time. Would give them 6 stats if I could, highly recommended when in Prosser!
