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April 2024 by Brent Longfellow
We stayed at this location 2 years ago, it was an ok place, it's a bed. More recently I booked with them again, I messed up the dates, and they have a no refunds policy. I cancelled within minutes, to the cost of $768.00. Which they withheld, since only the owner could ok a waiver for their zero refund policy, but as per expedia, no one would answer phone calls, and one of us stopped by during the date of our visit to town, and they continued with the line that the owner isn't available sorry to keep your money for no service. Theft allowed by policy is a poor excuse, and a horrid business model.
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March 2024 by Josh Boss
We were very upset with how we were treated very unprofessional and rude
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March 2024 by J. A.L
Worst place on planet extremely racist wouldn't recommend
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March 2024 by Eric Alexander
Never go here it's the worst
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November 2023 by Johnny Doboy
The people that worked there were mean, could not speak english, and had no basic human decency. Even if you are faced with sleeping in your car or staying here, I would say to sleep in your car. It'll be safer
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September 2023 by taylor h
DO NOT STAY we got there there was no one in the office called the number they said the key was under the mat. That was super weird we were in our room 5 minutes before the cops came knocking and there was major yelling from a few doors down that new didn’t even know was happening. After that got taken care of the old lady came and said we had to go to the office and pay. We had already paid in full online then she says she didn’t have anything from anywhere and charged another $89 to our card after we’d already paid online then tells us to go online and cancel a non refundable night that was already paid for so needless to say do not stay there if you value your time or money or want to not be bothered by police while just trying to pass through all in all 0 stars for them and I’ll never go back. ( I stay in Pullman every weekend this is the worst hotel so far)
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September 2023 by Cate :D
Don’t visit these pirates. Go to one of the slightly more expensive hotels in town — you will pay the same price but actually get a good room.We arrived in town late and this was the only motel open. Google indicated the average price is $70, and they charged $138 for a room that had a dirty glove in a corner and towels of dubious sanitation. The comforter smells like it was forgotten in the washing machine for a day or two and not rewashed prior to drying.Likely permethrin use on the mattress and sheets, which is fine for many but my husband and I are sensitive to it. We each felt formications upon getting into bed, which evolved into prickles and numbness in some areas after a short time. It took a long shower and time for those to fully go away. If it’s not permethrin, I don’t want to know what it is. We did determine it’s not adult bed bugs.Needless to say, I am extremely unhappy with room status given the cost. Even at $70, I would have been extremely unhappy.Hard pass on ever coming here again. I should have read the reviews first. I would skip the scam and sleep in my car if I had to do it again, since that’s where I ended up sleeping anyway after abandoning the bed situation.
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September 2023 by Brett Roberts
ATI is a very good motel that is close to WSU campus. It is an older facility in need of a remodel. The rooms are well maintained, clean, and comfortable. The are no amenities to speak of, you are paying for the location.Walkability: There are many shops and restaurants within a quarter of a mile from the motel.
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August 2023 by Desert Guardian
Quick and easy! Nice room with a mini fridge, microwave, tv and nice bathroom. Clean and comfortable. Staff was super friendly and accommodating. I’d definitely stay again! Thanks! GO COUGS!
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May 2023 by Tisha Schutte
Do not stay here. It was the only room we could find in town but I’ll sleep in my car next time.The door would not shut without some agressive jiggling. I slept with full pj’s & ended up with 3 bites on my bum.You’re better off sleeping at a frat house then here.
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May 2023 by Madisyn Lindberg
AWFUL!!! Never ever stay here unless you want your money stolen, booked the 179 dollar hotel room for 1 bed and when we got there to check in the Indian lady refused service, called the cops on us to make us leave, then after charged my card and i can’t get a refund. DO NOT STAY HERE!!!!!!!
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April 2023 by Sierra H.
DO NOT STAY HERE. I would give less starts if it was possible. This hotel is dirty, with broken hardware and the customer service e is terrible. We didn't even stay in our room, they rented it to another person for the night and still wouldn't refund us the money. I was hung up on by the manager and yelled at. Worst experience with a hotel. Stay anywhere else for a better experience.
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April 2023 by Justin Sands
Yeah... Just read the rest of the reviews. I booked through Expedia for two nights. I get here and they want an extra $40 for a deposit.The toilet was already warmed up for me when I got to my room. Even came with toilet paper and urine in it. How thoughtful.
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January 2023 by James Worl
The manager was a very nice lady. Within walking distance of downtown. My room was clean and the beds were comfortable. I would stay there again.
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October 2022 by Sherri Dunn
Do not stay at this hotel. We got our rooms on Expedia and paid an ok price but once we got there they couldn't find our reservation even though I could see our name on paperwork. They then charged us$150 more for our rooms each saying there was no reservation..They couldn't speak English well so it was very hard to understand what they were saying. When we called Expedia to get our refund, they could not get a hold of this property by phone. We definitely got scammed to pay more money.
