“Very grateful for outstanding customer service today by Jesse at your Pullman, Washington store! I needed hard-to-find windshield wipers for my RV, and was daunted by the prospect of trying to install them myself. Jesse greeted me from behind the counter as soon as I entered the store, asked me what I needed, searched in the appropriate aisle and the back of the store to find the two, unmatched sizes with complicated installation, then unpackaged them and installed them for me at my RV outside the store. As a senior citizen often frustrated by customer service other places, I was thrilled to find a place and an employee who really cares! Will definitely patronize your store for all my auto parts needs going forward.”
Battery Stores
“Very grateful for outstanding customer service today by Jesse at your Pullman, Washington store! I needed hard-to-find windshield wipers for my RV, and was daunted by the prospect of trying to install them myself. Jesse greeted me from behind the counter as soon as I entered the store, asked me what I needed, searched in the appropriate aisle and the back of the store to find the two, unmatched sizes with complicated installation, then unpackaged them and installed them for me at my RV outside the store. As a senior citizen often frustrated by customer service other places, I was thrilled to find a place and an employee who really cares! Will definitely patronize your store for all my auto parts needs going forward.”