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September 2025 by Eliza
I don’t really leave reviews on anything. But, it is awful to cancel your storage unit. In the beginning of August, I went to there to move out and went to the office and they were not there during office hours. I have called, left voicemails, texted, and went there in person throughout the month to cancel, never got a response back. I finally got there when it was open for once and they said we had to pay September because they don’t have record of my cancellation notice, well because you never were there for me to do that even though I left voicemails early on. So, I have to still pay for September even I moved out in the beginning of August. So, watch out when you don’t need the unit anymore, it sucks and unfair. Everything was easy and nice by the way, it just sucks to be treated unfairly.
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July 2025 by Billy Mac
So kind! Rlly cheep too! 10/10
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April 2025 by eu pangelinan
Appreciate the service I received from Mike. He was super helpful and informative, provided important information on how to navigate. Especially being my first time renting from out of state. Thank you so much, Mike!
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April 2025 by Evelyne Tharet
Easy sign in application online/ via phone! Great service and help!
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March 2025 by Janie Duncan
John was replied to my online reservation request right away. He patiently walked me through all of necessary lease paperwork, explaining any fees that we are responsible for. Super easy process. I’d recommend C&S to anyone needing storage in Pullman.
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February 2025 by Mary Mart
Thank you for your incredible customer service! I was having a technical issue with my paperwork and your staff member went above and beyond to help me resolve the issue (it was all me). The facility is clean, well kept ad safe. Thank you again!
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August 2024 by serena acosta
I had a positive experience at C & S mini storage. The process to get a unit was very easy and simple. Mike was very helpful during the move in and move out process. I would recommend anyone looking for a storage unit to come here !
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July 2024 by Brian Tisch
Mike at C&S was easy to work with. Very helpful and the process of signing up was electronic and simple.
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July 2024 by Michelle Schaefer
Very friendly service, helped us navigate what we needed and getting everything secured.
Thank you for the great customer service.
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July 2024 by Joseph Williams
Always helpful and to the point
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June 2024 by Steve Theodore (Steve's Specialty Cars)
Great and convenient facility and friendly on-site staff made my experience of renting a storage locker there terrific!
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June 2024 by Gabriel Weeks
Needed a storage space for summer move out, both John and Mike helped me and had great customer service. In this era it’s extremely important to remember that the customer is always right, I’m happy to see some people still respect that rule.
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June 2024 by Delaney Grytness
Mike and John were super helpful when i rented a storage unit with them!
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June 2024 by Caleb Krueger
Mike and John were very helpful, I will be renting from them again!
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May 2024 by Lance Freeze
Excellent service! If you are looking for speedy service and respectful employees this is the right spot! They have a location that is easy to find and easy to get in and out of. Mike was the one who helped me. He was very nice and a funny guy. He made sure we were well taken care of. I would absolutely come back again!
