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January 2024 by xu lin
Based on my experience, I wouldn't recommend this store for purchasing furniture. Firstly, they impose a 20% restocking fee if you wish to return an item within a few days of purchase. Additionally, full payment is required upfront at the time of order. The wait time for furniture is both long and uncertain; it's been over a month since I paid, and I'm still waiting for my pieces without a specified pickup date. In conclusion, I definitely wouldn't suggest this place. There's a better option available in Moscow.
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January 2024 by Abigail Lortz
Staff was very friendly and responsive, from the sales people to the delivery people. Plus, they had the best price in town for the couch I wanted!
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November 2023 by Eric C
Jody was awesome to work with, getting my grandparents new furniture for their new home and making sure we got exactly what we needed delivered exactly when we needed. Would recommend 10/10
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July 2023 by Jeff Biddy
Great selection. They are in transition to their new location. Friendly and knowledgeable staff.
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May 2023 by Hannah Henning
Got a bed for a really good price for a poor college student!!
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March 2023 by Cedillo
There was a missing piece in the box of a Bed that I bought and they solved it for me immediately.
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March 2023 by Jessie Penman
I love this store! They have great furniture and even better prices
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November 2022 by Davi Kallman
Our dog chewed our remote for our recliner. We contacted Jared from Higginson’s and he was more than accommodating and helped us get our replacement. He was kind, compassionate, and went out of his way to make sure our needs were met. Higginson’s has always had wonderful customer service but they now have a customer for life because of Jared. Thanks again!!!
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August 2022 by Sarai Love
Super friendly!! Lots of mattress and helped me find the perfect mattress for the price I wanted!! Thank you so much!!
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June 2022 by Samantha Fulgham
I want to start off by saying that we really like our new couch, it’s extremely comfortable. What we haven’t really appreciated was the lack of transparency behind their “liquidation sale”, the lack of communication from the store about our delivery, and the impatient and rushed delivery people. We went to the store thinking that everything was on sale, given the fact that all of their signs say “everything must go 70% off!”. Our couch was not on sale at all, but we still bought it because we wanted to support a local business. We were told we would have all three pieces of our sofa by end of May. It’s June 20 and our last piece just got delivered and there was no phone call from the shop to update us on our sofa delivery. The first time our two pieces were delivered they said they would give us 15 minutes heads up. The delivery drivers called and said if we didn’t show up they were going to leave. No warning, no 15 minute heads up. This time they called to say they were a few hours behind, which was fine, we understood. They then called to say they were on their way so I left work to get home and meet them. As I pull up they are getting into their truck and telling my boyfriend on the phone that if I wasn’t there they would leave, with our sofa. On top of all of this, we paid for this delivery service and it was less than professional. Overall I would give our sofa a 5 stars and the customer service a 1 star. Next time we need furniture we will shop elsewhere.
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May 2022 by Bailey Nielsen
Purchased my Stanton sofa, it was delivered on time. Very happy with purchase and customer service. Will recommend for sure!
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March 2022 by Donna Dupont
Wonderful, friendly sales associates. Plenty of furniture to choose from and if they dont have it in stock, they definitely can order it!
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March 2022 by Dana Brady
Bought our new couch here, nice employees, good customer service.
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January 2022 by Abi Leslie
The customer service was amazing! The salesman explained each type of bed in depth so I knew what I was purchasing and had lots of choices to choose from. They are very professional and friendly and have amazing deals. I definitely recommend them!
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January 2022 by Noel Kamerrer
I just had surgery on my cervical spine and called ahead to see if they had any recliners that may be a bit more firm so that it would provide support where I needed if, and so that I wouldn’t have to stay in bed all day. The ladies helped me out with my selection and were even willing to sell me the floor model on any of them if I needed. I ended up getting my second favorite recliner and they had their guys bring one from stock to the store so that my fiancé could pick it up. They were very helpful and accommodating. Would recommend.