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September 2024 by Patrick Woods
My daughters VW bug started billowing black smoke 20 miles outside of pullman. Had it towed to Imported Car Svc. They took the time to look at it next business day. Carl gave me a detailed diagnosis, and told me FRANKLY that it will take more money to fix this car than it's worth. Carl was cool, genuine, gave detailed problems and fixes. Carl told me not to throw good money after bad. It's rare to find someone to recommend you don't pay them money.
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March 2024 by Marcus Torrey
Some of the nicest people you will meet and fair quality minded.
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February 2024 by Markam Campbell
Got the info I needed
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January 2024 by Brooke Farrington
Don’t ask for Mike over the phone. Cut me off completely over the phone with a terrible attitude. Had to hang up and find another company to help me.
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December 2023 by Gregg A.
All work performed by ICS on our daughter's 2011 Subaru Forester has been excellently performed and fairly priced. This work has extended from simple oil changes all the way to complete engine rebuild. We highly recommend ICS for any and all automotive work.
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October 2023 by Evan AL Tameemi
Worst costumers service ever.
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September 2023 by Larry McCune
Not sure why Google thinks I have done business here. They come highly recommended, but declined to give me an estimate due to my car's age. I'll give them 3 stars for being polite on the phone.
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September 2023 by Mark Scarborough
Great people
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August 2023 by Adam Bresson
Called to get a quote for a check engine light. Carl gave me an honest response and told me he could do it but the cost will be higher due to the type of service. I appreciate his honestly and helpful tips to move forward with a possible repair. I'll take my care here for any other issues that might come in the future.
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August 2023 by Jonathan Y. Su
They did a really good and professional job in inspecting my vw beetle, will definitely return for my next service. Carl and his wife are super nice, answered all my questions in patience, and allowing me to choose whenever is the best to pick up. Definitely a must go place if you own an imported.
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August 2023 by Mark Bradt
Carl and the rest of the crew are top notch. I've been taking my Honda Accord to them for three years and been pretty happy with the service.
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March 2023 by Nikita Smith
I LOVE Imported Car Service located in Pullman. Carl and his wife own and work in the shop, and he’s the only person I trust with my Subarus.He knows my name when I call, he’s always given me a fair price and great value for the work he’s done on my vehicles, and he’s timely.My WRX has been getting a work over with a new clutch and radiator, but Carl also took the time to look her over completely and make some recommendations on quick repairs he could that would save me money and a future visit later. He also did some work for free and took my car to a tire place to have the flat repaired.If you drive an import, and are looking for a shop I cannot recommend Carl’s shop enough.Services: Air conditioning
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March 2023 by Google user
I LOVE Imported Car Service located in Pullman. Carl and his wife own and work in the shop, and he’s the only person I trust with my Subarus. He knows my name when I call, he’s always given me a fair price and great value for the work he’s done on my vehicles, and he’s timely. My WRX has been getting a work over with a new clutch and radiator, but Carl also took the time to look her over completely and make some recommendations on quick repairs he could that would save me money and a future visit later. He also did some work for free and took my car to a tire place to have the flat repaired. If you drive an import, and are looking for a shop I cannot recommend Carl’s shop enough.
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February 2023 by Southlander1000
Not sure why Google thinks I have done business here. They come highly recommended, but declined to give me an estimate due to my car's age. I'll give them 3 stars for being polite on the phone.
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November 2022 by Megan Story
Imported Car services was the best experience I have ever had with auto repairs. The team quickly found my problem. Quoted me a reasonable price and got the work done in short order. I would use them again in a heartbeat.Service: General repairs & maintenance
