Jess Ford of Pullman is a trusted local dealership known for friendly service and knowledgeable staff. Customers appreciate their ease in handling vehicle purchases, with staff like Andrew and Perry providing attentive, professional, and honest assistance. The dealership offers a seamless buying process, whether for new or used vehicles, and makes sure customers get the most out of their cars. Many customers have bought multiple vehicles here, including hybrids, trucks, and sedans, and recommend Jess Ford to family and friends. Service experiences are positive, with customers enjoying a comfortable space to wait while their cars are serviced. Though some vehicles, like a hybrid Escape, have experienced recalls, the dealership manages these issues well. Overall, Jess Ford is highly regarded for its friendly atmosphere, knowledgeable team, and commitment to customer satisfaction, making it a top choice for Ford vehicle buyers in the area.