Jess Ford of Pullman is a trusted local dealership known for friendly service and knowledgeable staff. Customers appreciate their ease in handling vehicle purchases, with staff like Andrew and Perry providing attentive, professional, and honest assistance. The dealership offers a seamless buying process, whether for new or used vehicles, and makes sure customers get the most out of their cars. Many customers have bought multiple vehicles here, including hybrids, trucks, and sedans, and recommend Jess Ford to family and friends. Service experiences are positive, with customers enjoying a comfortable space to wait while their cars are serviced. Though some vehicles, like a hybrid Escape, have experienced recalls, the dealership manages these issues well. Overall, Jess Ford is highly regarded for its friendly atmosphere, knowledgeable team, and commitment to customer satisfaction, making it a top choice for Ford vehicle buyers in the area.
The level of customer service for this service visit at Jess Ford was over the top, thanks to Perry Singh and the Jess Ford team for making this experience special!
September 2026
Stopped to charge my Ford lightning, extremely friendly and easy to talk with while we waited.
December 2025
Was easy with no pressure. If Andrew my sales person wasn’t there Perry was there to help in anyway and they were a great team.
